Community Director - Living Well Homes - Port Crossing Apartments
(2024-12 - 2025-12)
- Oversee daily operations of the community while undergoing apartment renovations.
- Motivate and provide support to the onsite staff while being challenged due to renovation deadlines and challenges.
- Ensuring that all business is conducted in accordance with the Fair Housing Act, the Americans with Disabilities Act, the Fair Credit Reporting Act, all other laws pertaining to Multifamily operations as well as the company's policies and procedures. Hiring, training, leading, evaluating, coaching and, when necessary, provide disciplinary plans for the office and maintenance team members.
- Coordinate team members, activities and resources to accomplish property goals and objectives. Responsible for reporting monthly executive summary and variances for Owner on the progress of all Property financials, leasing activity.
- Oversee the daily and monthly reporting from Assistant Managers and Maintenance Supervisor to the owners.
Community Director - Living Well Homes - The Pad on Harvard
(2017-12 - 2018-08)
Lease-Ups/New Development
- Work closely with Owner for the overall performance of the asset. Responsibilities include hiring/directing onsite staff and contracted vendors to adhere delivery timelines and maintain a first-class appearance of the property through the completion of the new development.
- Responsible for reporting monthly executive summary and variances for Owner on the progress of all Property financials, leasing activity. Executing a marketing plan including resident functions to maintain a 50% or higher renewal rate.
- Maintained a delinquency rate of less than 2%.
Community Director - Living Well Homes - The Ivy at Ariston
(2020-09 - 2021-06)
Lease-Ups/New Development
- Work closely with Owner for the overall performance of the asset. Responsibilities include hiring/directing onsite staff and contracted vendors to adhere delivery timelines and maintain a first-class appearance of the property through the completion of the new development.
- Responsible for reporting monthly executive summary and variances for Owner on the progress of all Property financials, leasing activity. Executing a marketing plan including resident functions to maintain a 50% or higher renewal rate.
- Maintained a delinquency rate of less than 2%.
Community Manager - Ram Realty, LLC - The Stratford Apartments, Miami, FL
(2016-08 - 2017-09)
Property Renovations
- Contracted and managed all approved contractors to undergo major amenity and apartment renovations, successfully completing on schedule.
- Prepare and monitor the operating budget by successful communication with Maintenance Supervisor.
- Took the property from 89% occupancy rate to 95% while under renovation.
- Helped properties achieve 4% rent growth year over year.
- Averaged a 57% retention on renewals.
Community Manager - Ram Realty, LLC - Rock Creek at Ashford (formally Aventine at Ashford)
(2014-01 - 2016-08)
Property Renovations
- Contracted and managed all approved contractors to undergo major amenity and apartment renovations, successfully completing on schedule.
- Prepare and monitor the operating budget by successful communication with Maintenance Supervisor.
- Took the property from 89% occupancy rate to 95% while under renovation.
- Helped properties achieve 4% rent growth year over year.
- Averaged a 57% retention on renewals.
Community Manager - RangeWater Real Estate - The Maddox Apartment Homes
(2018-09 - 2020-09)
Property Renovations
- Contracted and managed all approved contractors to undergo major amenity and apartment renovations, successfully completing on schedule.
- Prepare and monitor the operating budget by successful communication with Maintenance Supervisor.
- Took the property from 89% occupancy rate to 95% while under renovation.
- Helped properties achieve 4% rent growth year over year.
- Averaged a 57% retention on renewals.
Assistant Community Manager - Greystar Management, LLC - Gwinnett Place Apartments
(2011-09 - 2012-04)
- Assists the Community manager on 222-unit property. Creating and maximizing income opportunities through the aggressive management of community operations
- Oversees collection of revenues and handles delinquent accounts. Average less than 2% delinquency.
- Generate and print all monthly renewals. Average 62% resident retention on renewals.
- Helped property achieve 6.7 % rent growth.
- Work closely with maintenance supervisor to schedule necessary repairs and make-ready activities. Inspect units when moving out and before moving in.
Assistant Community Manager - Greystar Management, LLC - Aventine at Ashford
(2012-04 - 2014-01)
- Assists the Community manager on 222-unit property. Creating and maximizing income opportunities through the aggressive management of community operations
- Oversees collection of revenues and handles delinquent accounts. Average less than 2% delinquency.
- Generate and print all monthly renewals. Average 62% resident retention on renewals.
- Helped property achieve 6.7 % rent growth.
- Work closely with maintenance supervisor to schedule necessary repairs and make-ready activities. Inspect units when moving out and before moving in.
Leasing - Aspen Square Management - Lakeview Estates, Tucker, GA
(2008 - 2011)