Mario Diaz

Armed with a Cybersecurity Assurance Specialist (CASP) program background, a Network Engineering credential, and nearly a decade of high-availability technical infrastructure experience across both corporate enterprise and tactical military sectors, eager to help maximize reliability, maintain equipment baselines, and drive uptime across core hardware footprints. Excel at bridging the gap between physical server infrastructure deployment, proactive system telemetry monitoring, and rigorous problem triage.

IT Operations Associate II - Amazon

• Drove infrastructure incident command and steered high-pressure bridge calls during business-critical Major Incident Management (MIM) events
• Governed corporate access profiles across Active Directory and Azure environments
• Analyzed systemic application health logs using Splunk

Multi-Channel Transmission System Operator & Maintainer - United States Army

• Managed physical and logical deployment of tactical communication networks
• Installed and configured complex Layer 2/3 Cisco network switches, routers, and satellite array hardware
• Prioritized proactive diagnostics and rigorous hardware replacement protocols
• Maintained 100% critical network uptime during a complex, multi-site tactical relocation spanning nine months
• Earned official commendation from Chief Executive Officer

Cybersecurity Assurance Specialist (CASP) - Cybersecurity

Network Engineering - Network Engineering