Regional Manager - Workbar - Boston, MA
(2024-01)
- Responsible for the daily operation of four coworking spaces including hire, train, manage, coach and mentor the respective Community Manager Team.
- Responsible for the overall pipeline management of four locations, ensuring system accuracy and timely data entry.
- Works leads from the booked tour stage to conversion into closed won deals utilizing SalesForce.
- Assists in capturing self generated leads to aid tour to deal ratio to drive sales in order to reach weekly, monthly, and quarterly goals.
- Provide coverage for 11 locations, stepping into the Community Manager role when needed.
- Builds relationships with community members to aid retention efforts and maximize customer experience.
- Plan, budget, and host events for members to strengthen community and encourage networking.
- Friendly and welcoming receptionist greeting guests and showing them the space.
Logistics & Fulfillment Coordinator - Ouimillie Boutique - Boston, MA
(2022-12 - 2023-11)
- Skillfully managed the movement of merchandise between three retail locations and company headquarters.
- Entered new products into the Shopify system prior to arrival. Accepted deliveries of merchandise and proficiently unboxed, hung, steamed, priced, and checked units into Shopify.
- Fulfilled online orders and processed returns.
- Configured online sales.
- Aptly arranged international and domestic shipments of goods.
- Kept back stock merchandise organized and neatly arranged to ensure inventory accuracy.
- Quickly responded to phone and virtual client inquiries.
Assistant Manager - Ouimillie Boutique - Boston, MA
(2022-04 - 2022-12)
- Positive and friendly sales associate who managed the sales floor. Styled clients and facilitated merchandise requests.
- Dutifully managed POS system. Created displays and organized merchandise to maximize customers' experience. Managed four staff members, organized schedules and submitted bi-weekly payroll.
- Graciously answered phone calls and assisted with virtual client questions, requests, and concerns. Organized merchandise transfers between locations.
