Marisela Rodriguez

Successful bilingual (Spanish) sales professional with 10+ years in mortgage sales as Home Loan Advisor for Golden1 Credit Union in Napa, CA and CrossCountry Mortgage in Sonoma, CA. Restaurant owner for 7+ yrs.- La Casa Restaurant & Bar in Sonoma, CA

Home Loan Advisor - Golden1 Credit Union - Napa, CA

(2021-08)

• Knowledge of residential mortgage loan products
• Knowledge of real estate principles, practices, rules and regulations
• Prospect for new business
• Responsible for reaching out to all referrals from the branch
• Interview applicants for first & second mortgages
• Responsible for gathering all documentation from applicants
• Expose borrowers mortgage loan options
• Communicate effectively with borrowers and realtors
• Work closely with processors and underwriters to ensure successful closings
• Attend escrow signings with applicants
• Keep in communication with members after closing regarding interest rates and mortgage industry updates
• Work in conjunction with Napa Branch manager for marketing strategies
• Maintained updated NMLS - National Multistate Licensing System
• Complete mandatory work courses
• Learn new work programs as we update on a regular basis

Owner - La Casa Restaurant & Bar - Sonoma, CA

(2008-04 - 2015-10)

• Financial Management- oversaw all daily restaurant operations
• Staff Management- hired, trained and develop a high performing team
• Customer Service- developed & maintained strategies to enhance customer service
• Food Safety & Quality Control- ensure adherence to all health and sanitation regulations
• Menu Development- planed and developed menu based on time of season
• Marketing and Promotion-planed promotional events to drive customer engagement
• Strategic Planning- planed the vision and direction for the business
• Hands on Role-engaged on all areas of the restaurant as needed