Administrator and Marketing Director at Golden Heart Senior Care (2020-12 – Present)
- Oversee day-to-day operations of healthcare services.
- Speak with potential new clients and walk them through the services offered.
- Evaluate the performance of employees and look into any complaints or concerns.
- Oversee office operations and systems.
- Schedule employees based on client needs.
- Oversee the organization of all patient records
- Offer recommendations to the owner on ways to improve the efficiency of the business.
- Perform a variety of staff management functions including the interviewing, hiring, evaluating, counseling and terminating of support staff.
- Market to facilities for referrals to gain new clients.
Resident Care Coordinator at Pacifica Senior Living (2019-02 – 2020-12)
- Oversee operations of the facility.
- Supervise employees and the events that take place within the facility.
- Evaluate the performance of employees and look into any complaints or concerns.
- Carefully monitor healthcare routines for residents to ensure irregularities are reported immediately.
- Coordinate bi annual Negotiated Service Plan Meetings with residents and family.
- Partner with the Wellness Director by alerting to any change of condition of the resident including tracking incident reporting.
Director of Resident Services at Avamere Health Services (2018-08 – 2019-10)
- Handle the scheduling of outside resident entertainment and encourage resident participation.
- Schedule the activities of the department and assign the duties and shifts to each employee.
- Supervise the activities of the staff to ensure that they are working efficiently and a professional environment is maintained in the facility.
- Handles all the documentation related to the nursing department and presents periodical reports to the nursing director.
- Demonstrated good judgment, problem solving and decision-making skills.
- Showed ability to make responsible choices, decisions and act in the resident's best interest.
Certified Medication Aide at College Pines Rehabilitation Center (2015-06 – 2018-05)
- Dispensing oral, inhalation and topical medications to patients under direct supervision of a licensed nurse unless otherwise allowed by state law.
- Observe patients for drug reactions and report any problems to the nurses.
- Performing tasks associated with medication administration, including patient vital signs, calculate medication dosage, and stock the medication cart.
- Recording medication administration according to agency procedure.
- Accepts responsibility and accountability for own performance according to state laws and regulations.
- Performs tasks in an ethical, legal and caring manner.
- Protects confidential client information.
Administrative Officer of Inventory and Client Relations at Meridian Yarn (2013-10 – 2015-06)
- Create plans to address clients' business needs.
- Schedule regular meetings with customers and client relations teams.
- Build relationships with key employees among customers.
- Manages schedules of employees, deliveries, and shipments to optimize operations.
- Reports on inventory levels, supply chain progress, procedural efficiency, and personnel issues to upper management.
- Oversee team of inventory and factory employees.
Activity Director at J. Iverson Riddle (2011-04 – 2013-10)
- Created, implemented, and evaluated activities for residents.
- Designed a program to encourage socialization, provide entertainment, relaxation, and improve daily living skills.
- Managed activity staff in day-to-day performance.
- Ensured that project and department milestones are met and adhering to approved budgets.
