Marissa Levigne

Lead XD contact on internal auto servicing products. Mentor new XD team members onto ongoing efforts and design systems. Facilitate/assist in design thinking workshops and user testing sessions.

PRODUCT DESIGNER - STATE FARM

(2023-06)

• Lead XD contact on internal auto servicing products.
• Mentor new XD team members onto ongoing efforts and design systems.
• Facilitate/assist in design thinking workshops and user testing sessions.

UX GENERALIST - STATE FARM

(2021-06 - 2023-05)

• Create branded insurance sales/servicing experiences for agents, contact centers, claims and underwriting associates.
• Collaborate with product teams, stakeholders, experience researchers and UX teams to ensure consistency across internal applications.

DIGITAL PERFORMANCE ANALYST - DDB

(2019-12 - 2021-05)

• Optimized website, social and email marketing performance using A/B and Multivariate testing.
• Ensure digital designs are WCAG 2.1 compliant for clients such as McDonald's and State Farm.

ASSOCIATE QA ANALYST - PUBLICIS SAPIENT

(2017-05 - 2019-11)

• Hosted training sessions with clients and stakeholders to demonstrate functionality of new enhancements.
• Managed the backlog of client requests/site defects as well as sprint planning.

B.A. - COMMUNICATION STUDIES - LOYOLA UNIVERSITY CHICAGO (2017)