Patient Care Specialist at Saint Hope Foundation (2026-06 – 2026-08)
- Greet patients and visitors
- Help patients check in for their scheduled appointments
- Facilitate patient flow and notify staff of arrivals
- Schedule, confirm, and coordinate patient appointments and follow-up visits
- Complete knowledge of the Ecw system
- Process patient payments on Square
- Knowledge of sliding Fee scale which adjusts the cost of patients service based on their income and household size
- Document patient interactions and updates accurately in electronic health record systems
- Provide compassionate, supportive customer service aligned with the organization's care standards
- Fax documents to other facilities and pharmacies
- Assign faxes received daily to specific departments for processing
Legal Assistant at Sharif and Associates PC. (2023-10 – 2025-05)
- Provide administrative and clerical support
- Managing court documents
- Scheduling appointments and communicating with clients
- Legal research and draft legal documents
- Maintain and organize files
- Filed Asylum cases with court and Uscis
- Filed work permits
- Filed divorce cases with court
- Facilitates case management from client intake through trial or settlement
- Drafting legal documents, gathering and summarizing medical records, managing communications between involved parties, and organizing trial exhibits
Wedding Photography editor at Blink Images (2021-10 – 2023-07)
Cashier at Spice Bazaar (2019-01 – 2021-09)
Office Assistant at Famous Foods (2019-09 – 2019-12)
Customer support / email coordinator at Daraz.pk (online store) (2014-12 – 2018-02)
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to team effort by accomplishing related results as needed
