General Manager - Fitness Industry
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Over the past 23+ years, I have led high-volume operations focused on revenue growth, profitability, team development, and customer experience. Most recently, I have served as General Manager with Gold's Gym, leading one of the company's highest-performing locations with full responsibility for P&L performance, membership growth, staffing, operations, and member satisfaction. During my tenure, my club achieved Highest Membership Growth and Highest Net Membership Gain in the company.
I was selected to spearhead the development and execution of Gold's Gym's Assistant General Manager Onboarding and Leadership Development Program. I built the program from the ground up, creating the curriculum, leadership framework, operational training standards, and performance expectations for newly hired and promoted Assistant General Managers. I personally led the intensive four-week program three times per week, developing future leaders in sales, operations, team management, financial accountability, and member experience.
General Manager - Gold's Gym
Led one of the company's highest-performing locations with full responsibility for P&L performance, membership growth, staffing, operations, and member satisfaction.
Growth and Highest Net Membership Gain in the company. Selected to spearhead the development and execution of Gold's Gym's Assistant General Manager Onboarding and Leadership Development Program. Built the program from the ground up, creating the curriculum, leadership framework, operational training standards, and performance expectations for newly hired and promoted Assistant General Managers. Personally led the intensive four-week program three times per week.
