Mark Gorman

Project Coordinator with 1 year's experience in office administration, 7 months experience in delivery driving, and currently completing Google Project Management Certificate. Experienced in project management and risk management with expertise in communication, collaboration, and negotiation. Seeking a project management role with opportunities for professional development and experience working in a fast and dynamic environment.

Delivery Driver at Alofa Transport, LLC (2025-09 – Present)

• Created an outstanding customer experience through following listed instructions and communicating with customers and supervisors when needed to ensure the customer gets their packages delivered to the proper location resulting in a consistent platinum rating within Amazon's customer feedback system.
• Delivered packages across the Portland and Salem Metropolitan areas through the safe and efficient operation of a variety of parcel vans resulting in the consistent completion of over 300 packages delivered daily.
• Maintained the cleanliness and operational capacity of all company vehicles driven through communication and documentation of each vehicle to ensure any problems are quickly addressed, resulting in 100% of the vehicles in the fleet being operational after return from assigned delivery routes.

Intern at Congressman Tom McClintock (2023-04 – 2023-07)

• Communicated with constituents within Congressman McClintock's district on a consistent basis and ensured their voices were heard by the Congressman by recording their input in the office's internal database resulting in over 50 calls daily and notes recorded regarding each call.
• Facilitated in the resolution of casework regarding constituent's issues with federal departments such as passport and immigration complications resulting in over 20 cases opened and completed.
• Ensured confidentiality through limiting sensitive information to specified programs and documents and only communicating that information to necessary parties resulting in the security of sensitive information for over 1,000 constituents.

Intern at Councilmember Allen Warren (2017-12 – 2018-05)

• Organized a Health and Wellness convention within the City Councilmember's district through reaching out to different vendors and coordinating their participation, resulting in over 20 local vendors participating in the convention
• Mapped over 20 legal dispensaries by analyzing city databases and utilizing digital design tools, providing the district with a comprehensive directory of locations and contact information.

Bachelor of Science in Diplomacy & International Relations – Seton Hall University (2024-05)