Mark Guzman

LEARNING- I ENJOY LEARNING NEW THINGS I LIKE PUSHING MYSELF TO LEARNING AS MUCH AS POSSIBLE, I HAVE CREATED MULTIPLE ONLINE BUSINESSES AND HELPED OTHERS REACH THEIR GOAL AS WELL, I HAVE LEARNED A GREAT AMOUNT OF HOW A SUCCESSFUL BUSINESS IS RUN, AS WELL AS A BAD BUSINESS, IVE LEARNED THROUGH TRIAL AND ERROR OVER AND OVER AGAIN, TO WHERE ITS BECAME A GAME TO ME, I ENJOY LEARNING SOMETHING NEW EVERYDAY, I LIKE HARD WORK AND I LIKE NOT FOLLOWING THE CROUD, I THINK OUTSIDE THE BOX AND HAVE A STRATEGIC WAY OF THINKING AS WELL, TO MAXIMIZE WHATEVER MY GOAL IS AT THE MOMENT.

CUSTOMER SERVICE REP at TTEC (2025-08 – Present)

• REISSUING LOST OR STOLEN CARDS
• ASSISTING WITH ACCOUNT INFORMATION
• HELPING FILE DISPUTES AND ADJUSTING ACCOUNT INFORMATION AS NEED ADDRESSING ERRORS

COOK at WINGSTOP (2025-06 – 2025-08)

• MAINTAINED A GOOD WORK ETHIC
• FRYING FRIES AND WINGS
• SERVING AND KEEPING TRACK OF THE NUMBER OF WINGS THAT GO IN AND OUT OF THE KITCHEN TO MAINTAIN EXACT AMOUNT OF PRODUCT BEING PRODUCED
• CLEANING AS I GO AND MAINTAINING A WORKABLE ENVIRONMENT

COOK at TERIYAKI MADNESS (2025-01 – 2025-03)

• COOKED ALL PROTEINS FOR ALL BOWLS BEING CREATED IN THE BACK OF THE HOUSE
• MAINTAINED A CLEAN ENVIRONMENT
• WAS IN SYNC WITH KITCHEN STAFF TO BE ABLE TO FLOW CORRECTLY TO MAXIMIZE PRODUCTION

COOK/TRAINER at TERIYAKI MADNESS (2024-08 – 2025-01)

• TRAINED COOKS IN COOKING ALL PROTEINS TO THEIR PROPER TEMPS FOR KITCHEN SATISFACTION
• TRAINED COOKS ON PROPER SANITATION

KITCHEN MANAGER at PHOENIX GRILL (2023-06 – 2024-08)

• MAINTAIN A GOOD STRUCTURED WORKPLACE
• ASSISTING EMPLOYEES FULFILL THE TASK GIVEN TO THEM

M.E.C. CONTRACTOR at SENTURE LLC (2023-01 – 2023-05)

• CUSTOMER REP
• HIRED TO ASSIGN PEOPLE IN HOME HEALTH EVALUATIONS
• GIVE PROPER ACCOUNT INFORMATION TO CLIENTS WHO DID NOT KNOW THEY STILL HAD AN ACTIVE INSURANCE PLAN

COOK at STRIPES VALERO (2022-11 – 2023-01)

• IN CHARGE OF CREATING BREAKFAST AND MAINTAINING IT
• CREATING TORILLAS BY HAND
• CHARGING CUSTOMERS BY MYSELF
• DOING A THREE MAN JOB ALONE

HIGH SCHOOL DIPLOMA – RAYMONDVILLE OPTIONS ACADEMIC ACADEMY (2012-05)