Mark Guzman

CUSTOMER SERVICE REP

Talent

MissionMember since June 14, 2026

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About

LEARNING- I ENJOY LEARNING NEW THINGS I LIKE PUSHING MYSELF TO LEARNING AS MUCH AS POSSIBLE, I HAVE CREATED MULTIPLE ONLINE BUSINESSES AND HELPED OTHERS REACH THEIR GOAL AS WELL, I HAVE LEARNED A GREAT AMOUNT OF HOW A SUCCESSFUL BUSINESS IS RUN, AS WELL AS A BAD BUSINESS, IVE LEARNED THROUGH TRIAL AND ERROR OVER AND OVER AGAIN, TO WHERE ITS BECAME A GAME TO ME, I ENJOY LEARNING SOMETHING NEW EVERYDAY, I LIKE HARD WORK AND I LIKE NOT FOLLOWING THE CROUD, I THINK OUTSIDE THE BOX AND HAVE A STRATEGIC WAY OF THINKING AS WELL, TO MAXIMIZE WHATEVER MY GOAL IS AT THE MOMENT.

Experience

CUSTOMER SERVICE REP at TTEC (2025-08 – Present)

REISSUING LOST OR STOLEN CARDS
ASSISTING WITH ACCOUNT INFORMATION
HELPING FILE DISPUTES AND ADJUSTING ACCOUNT INFORMATION AS NEED ADDRESSING ERRORS

COOK at WINGSTOP (2025-06 – 2025-08)

MAINTAINED A GOOD WORK ETHIC
FRYING FRIES AND WINGS
SERVING AND KEEPING TRACK OF THE NUMBER OF WINGS THAT GO IN AND OUT OF THE KITCHEN TO MAINTAIN EXACT AMOUNT OF PRODUCT BEING PRODUCED
CLEANING AS I GO AND MAINTAINING A WORKABLE ENVIRONMENT

COOK at TERIYAKI MADNESS (2025-01 – 2025-03)

COOKED ALL PROTEINS FOR ALL BOWLS BEING CREATED IN THE BACK OF THE HOUSE
MAINTAINED A CLEAN ENVIRONMENT
WAS IN SYNC WITH KITCHEN STAFF TO BE ABLE TO FLOW CORRECTLY TO MAXIMIZE PRODUCTION

COOK/TRAINER at TERIYAKI MADNESS (2024-08 – 2025-01)

TRAINED COOKS IN COOKING ALL PROTEINS TO THEIR PROPER TEMPS FOR KITCHEN SATISFACTION
TRAINED COOKS ON PROPER SANITATION

KITCHEN MANAGER at PHOENIX GRILL (2023-06 – 2024-08)

MAINTAIN A GOOD STRUCTURED WORKPLACE
ASSISTING EMPLOYEES FULFILL THE TASK GIVEN TO THEM

M.E.C. CONTRACTOR at SENTURE LLC (2023-01 – 2023-05)

CUSTOMER REP
HIRED TO ASSIGN PEOPLE IN HOME HEALTH EVALUATIONS
GIVE PROPER ACCOUNT INFORMATION TO CLIENTS WHO DID NOT KNOW THEY STILL HAD AN ACTIVE INSURANCE PLAN

COOK at STRIPES VALERO (2022-11 – 2023-01)