Mark Miller
Back-Up Safety & Security Advocate
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About
Dependable operations and logistics professional with more than 13 years of experience in warehouse operations, inventory control, quality assurance, shipping and receiving, and workplace compliance. Proven ability to maintain accuracy, improve processes, solve problems, and work effectively with team members at all levels of an organization. Recognized for strong attention to detail, reliability, adaptability, and commitment to operational excellence.
Experience
Back-Up Safety & Security Advocate - KENCO LOGISTIC SERVICES - Chattanooga, TN
(2023-01 - 2026-12)
- Coordinated onboarding and training activities for new associates.
- Conducted operational and compliance audits to ensure adherence to company and customer standards.
- Assisted with incident investigations and documentation.
- Maintained records and reports using Benchmark Gensuite software.
- Collaborated with management and associates to support safe and efficient operations.
Packaging Quality Control Specialist - KENCO LOGISTIC SERVICES - Chattanooga, TN
(2016-01 - 2023-12)
- Verified product packaging and labeling accuracy using bills of materials and customer specifications.
- Worked closely with inventory control personnel to ensure proper material availability.
- Coordinated with customer representatives regarding approved material substitutions.
- Inspected completed work to ensure compliance with quality standards.
- Utilized JDA Inventory Software to maintain inventory accuracy and workflow efficiency.
Inventory Control / Returns Specialist - KENCO LOGISTIC SERVICES - Chattanooga, TN
(2013-01 - 2015-12)
- Processed and documented product returns for small parcel shipments.
- Maintained accurate inventory and returns records.
- Followed FDA documentation requirements for organic products.
- Assisted with inventory reconciliation and operational reporting.
- Supported customer satisfaction through accurate and timely processing.
Medical Leave / Health Recovery Period
(2007-01 - 2013-12)
- Took an extended medical leave due to a disability.
- Successfully completed recovery and returned to full-time employment.
- Demonstrated long-term stability through continuous employment following return to the workforce.
Education
Economics - University of Tennessee at Chattanooga

