Mark Perez

Experienced retail professional and freelance photographer with over 16 years in customer service, sales, and management. Proven leadership as Manager and Assistant Manager, overseeing store operations, scheduling, and team performance. Adept in sales, team leadership, and computer applications. Seeking to leverage extensive retail management experience to drive team success in a managerial role. Authorized to work in the US for any employer.

Manager at Hype World (2025-02 – Present)

Store manager responsible for all retail operations and team leadership

• Oversee all store operations to ensure smooth daily functioning and high standards
• Deliver excellent customer service by addressing customer needs and resolving issues
• Create and distribute staff schedules to maintain proper coverage
• Supervise team members and ensured tasks were completed efficiently
• Manage inventory and store organization to optimize sales and workflow

Freelance Photographer at Self-Employed (2017-07 – Present)

Self-taught photographer specializing in various photography styles and post-editing

• Self-taught photographer with over 7 years of experience in various photography styles
• Captured and edited original photos, including landscapes, portraits, products, and cityscapes
• Managed all post-editing work using Adobe Photoshop and Lightroom
• Built and maintained a professional portfolio at imarkperez.com
• Completed freelance projects for clients, delivering high-quality images on time

Assistant Manager at Hype World (2024-05 – 2025-02)

Assistant manager supporting store operations and team management

• Created and managed weekly staff schedules to ensure adequate coverage
• Handled managerial duties in the absence of the store manager
• Supported daily store operations and assisted with inventory management
• Provided guidance to team members to maintain high customer service standards

Sales Associate at Hype World (2022-06 – 2024-05)

Sales associate specializing in sneaker sales with inventory management responsibilities

• Provided customers with accurate information about the current sneaker market trends and products
• Maintained a clean and organized store environment to enhance the shopping experience
• Purchased new and used sneakers accurately, ensuring quality and authenticity
• Sold new and used sneakers to customers, meeting daily sales goals
• Assisted customers in finding products that matched their needs and preferences
• Handled inventory management and restocking as needed
• Supported team members with daily store operations
• Delivered excellent customer service to build repeat business

Full Time Gold and Silver Coin Broker at Trinity Galleries (2019-08 – 2019-11)

Coin broker responsible for client communications and precious metals transactions

• Made over 300 phone calls daily to prospective and existing clients
• Provided updated information about the gold and silver market to customers
• Assisted clients with buying and selling precious metals
• Maintained accurate records of transactions and client communications

Part Time Sales Associate / Photographer at Renarts Footwear (2019-01 – 2019-07)

Sales associate and product photographer for e-commerce

• Provided information about sneaker products and upcoming releases to customers
• Photographed all new products for the main website, ensuring high-quality images
• Assisted with shipment and receiving of inventory
• Helped customers find products that met their needs
• Supported daily store operations as needed

Part Time Sales Associate at Uniqlo USA (2015-11 – 2017-09)

Sales associate providing customer service and product knowledge

• Exceeded customer expectations through attentive service and product knowledge
• Assisted customers in finding products that matched their needs
• Provided detailed information about products to help customers make informed decisions
• Supported team members with daily store tasks

Part Time Maintenance at Hitano Services Inc (2012-07 – 2014-12)

Maintenance worker providing cleaning and facility upkeep services

• Performed cleaning services to maintain a safe and sanitary environment
• Ensured monthly invoicing was sent to customers on time
• Assisted with general maintenance tasks as needed

High school diploma or GED – Sachem High School North