Mark Ramirez

Restaurant professional with experience leading kitchen teams, training employees, maintaining food quality and safety standards, coordinating with front-of-house staff, managing inventory, and working across multiple kitchen stations.

Experienced Shift

Lead with a strong culinary background and a proven ability to keep operations organized during busy service periods. Recognized for teamwork, reliability, problem solving, and helping maintain efficient restaurant operations. Seeking to bring hands-on restaurant leadership and cooking experience to a General Manager position

Shift Lead at Props Steak and Seafood Restaurant (2023-03 – Present)

• Lead and support kitchen staff during restaurant shifts while maintaining high standards for food quality, presentation, cleanliness, and service.
• Supervise and train kitchen employees on proper food preparation techniques, procedures, and food safety standards.
• Coordinate with wait staff to help ensure accurate and timely meal delivery and smooth communication between kitchen and front of house.
• Monitor food quality and inspect products to ensure restaurant standards are consistently maintained.
• Work across multiple kitchen stations during a single shift, including high-volume service periods.
• Help maintain organized storage areas and efficient kitchen operations.
• Address customer concerns regarding food quality and service professionally and effectively.
• Maintain compliance with food safety requirements during food storage, preparation, and service.
• Contribute to efficient daily operations by maintaining clean equipment, work areas, utensils, and dishes.
• Recognized with the Helping Hand Award in 2024

Shift Lead at The Pond (2022-09 – 2023-03)

• Supported daily kitchen operations and helped lead the team during restaurant shifts.
• Trained new employees on safe and proper meal preparation techniques.
• Monitored inventory and supply levels, rotated stock, and helped maintain product freshness while reducing waste.
• Placed orders for needed kitchen items and supplies based on inventory levels.
• Inspected finished dishes for quality assurance and consistency.
• Maintained records of daily food usage in accordance with health regulations.
• Maintained clean and sanitary kitchen areas and equipment throughout shifts.

Dishwasher / Kitchen Support at Cracker Barrel (2020-01 – 2021-12)

• Supported kitchen operations during busy service periods by maintaining a steady supply of clean dishes, cookware, utensils, and equipment.
• Backed up kitchen team members during heavy work periods to maximize team coverage.
• Unloaded deliveries and moved food and supplies into designated storage areas.
• Maintained clean and organized workstations while following health and sanitation procedures.
• Transported clean dishes and supplies between the kitchen and front of house to support restaurant operations

Associate of Science in Information Technology – University of Phoenix (2021-07)