Mark Sharfner

Electronics Service Technician with 17+ years of hands-on experience diagnosing, repairing, and maintaining complex electrical and electronic systems across industrial, commercial, and field environments. Proven ability to interpret schematics and technical diagrams to set up, calibrate, and restore system functionality with precision and efficiency. Skilled in troubleshooting faults, conducting preventative maintenance, and executing repairs that minimize downtime and extend equipment lifespan.

Known for bridging technical expertise with real-world application—effectively communicating with engineers, operators, and stakeholders to resolve issues and provide clear progress updates. Adept at maintaining detailed service logs, ensuring regulatory compliance, and delivering equipment demonstrations focused on safe operation and long-term reliability. Brings a strong working knowledge of circuitry, wiring, and system integration, supported by a commitment to operational excellence.

Courier / Logistics Operator at Power Move Media Courier Service (2024-03 – Present)

• Streamlined last-mile logistics operations, improving delivery turnaround times by up to 25%, by bridging the gap between on-demand delivery and small-scale freight transport
• Increased client retention and repeat business by achieving 95%+ on-time delivery rates while safely handling fragile and time-sensitive goods
• Expanded service capabilities by implementing specialized delivery solutions for medical, food, and high-priority shipments

Independent Transportation Specialist at Ride Share Contractor – Uber & Lyft (2021-10 – 2024-03)

• Maintained a 4.9+ rider rating by delivering safe, efficient passenger transport and prioritizing customer experience
• Increased earnings through strategic route planning and demand analysis, reducing idle time and maximizing trip volume
• Ensured vehicle safety and reliability through routine inspections and preventative maintenance

Hazmat Transport Driver at PVS Chemicals (2020-11 – 2021-10)

• Achieved full regulatory compliance by safely loading, securing, and transporting hazardous materials using proper safety protocols
• Reduced in-transit risk by continuously monitoring cargo conditions and vehicle systems
• Improved audit readiness by maintaining detailed transport and inspection logs

Fuel Transport Driver at Petroleum Transport Inc (2016-06 – 2020-10)

• Maintained zero safety violations by adhering to DOT and hazmat regulations during fuel transport
• Improved delivery efficiency through optimized routing and time management
• Identified mechanical issues early through thorough vehicle inspections

Commercial Driver at Conway Freight / Truckload (2013-02 – 2016-05)

• Maintained high on-time delivery performance through efficient route execution
• Reduced cargo damage through secure loading and monitoring practices
• Supported fleet uptime by identifying early-stage maintenance issues

UPS & Battery Technician at Electronics Environments Corp (2011-11 – 2013-01)

• Maintained 99.9% uptime of critical power systems through preventative maintenance and repairs
• Improved system reliability by testing voltage and conductance across battery systems
• Diagnosed and resolved power system failures to prevent downtime

Electronic Field Technician at American Traffic Solutions (2010-06 – 2011-11)

• Installed and programmed automated traffic systems ensuring full operational functionality
• Reduced downtime by troubleshooting and repairing camera and sensor issues
• Performed calibration and maintenance to ensure accuracy

Field Service Technician at Kodak Service & Support (1997-11 – 2010-06)

• Maintained high equipment uptime through preventative maintenance and complex repairs
• Improved customer satisfaction by resolving technical issues efficiently
• Executed installs, retrofits, and modifications to enhance system performance

Senior Operator at Jervis B. Webb (1985-05 – 1996-01)

• Produced precision components using CNC machines and brake presses
• Improved production efficiency through multi-tool operation
• Ensured quality standards through adherence to engineering specifications

Associate Degree in Electronic Engineering Technology – ITT Technical Institute