Markell Spencer

Reliable and customer-focused professional with experience in customer service, retail, sales, and client services. Skilled in communication, problem-solving, organization, multitasking, and creating positive customer experiences. Proven ability to work independently, support team goals, handle responsibilities efficiently, and build strong relationships with customers and clients.

Key Holder at T-Mobile (2024-10 – Present)

• Oversee daily store operations and ensure excellent customer service.
• Open and close the store, manage cash drawers, and handle deposits.
• Resolve customer concerns and ensure a positive experience.
• Support the team in meeting sales goals and performance standards.
• Maintain organized, clean, and professional store environment.

Front Desk / Receptionist & Waxer at Brazilian Wax and Spa by Claudia (2023-09 – 2025-02)

• Greeted clients and created a welcoming, comfortable environment.
• Scheduled and confirmed appointments; managed a busy calendar.
• Answered calls, responded to messages, and handled inquiries professionally.
• Maintained client records and updated information accurately.
• Processed payments, managed transactions, and balanced daily cash.
• Performed waxing services with professionalism, hygiene, and attention to client comfort.
• Built strong client relationships and encouraged repeat business through excellent service.

Sales Associate at Ulta Beauty (2023-04 – 2023-09)

• Assisted customers in finding products and providing recommendations.
• Maintained store cleanliness and organized product displays.
• Handled cash transactions and processed online orders.
• Supported the team in achieving store goals and promotions.

Team Member at Chipotle Mexican Grill (2019-10 – 2022-06)

• Prepared food and ensured quality and safety standards.
• Provided fast, friendly service in a high-volume environment.
• Maintained a clean, organized workspace.
• Worked collaboratively with team members to meet daily goals.

High School Diploma – Spring Valley High School

Cosmetology License – South Carolina