Liability Adjuster - Pilot Catastrophe Service - Fort Worth, TX
(2025-02)
- Investigate Claims: Gather evidence, review police or incident reports, and order necessary documentation.
- Interview Parties: Speak with claimants, insureds, and witnesses to collect facts about the incident.
- Determine Liability: Analyze policy coverage and local laws to decide the extent of the insurer's financial responsibility.
- Manage Records: Write clear reports, set financial reserves, and keep claim files updated.
Claims Adjuster - Pilot Catastrophe Service - Fort Worth, TX
(2022-04 - 2023-11)
- Collected and analyzed claim documentation to evaluate loss exposure and ensure accurate claims settlements.
- Prepared comprehensive summaries of damages, policy coverage, and payment recommendations.
- Delivered clear communication to policyholders and internal team members regarding claims processes and underwriting outcomes.
- Ensured all claim processes met statutory, regulatory, and ethical standards.
Assistant Underwriter - Distinguished Programs - Remote
(2021-06 - 2023-06)
- Gathered and evaluated application data, plan documentation, and census files to ensure accuracy and completion.
- Worked closely with underwriters and operational departments to meet business plan objectives and maintain underwriting quality.
- Routed complex cases to senior underwriters for review and communicated underwriting decisions to brokers, applicants, and internal teams.
- Provided technical underwriting support and guidance to clients, ensuring consistent and professional service.
- Provided technical underwriting support and guidance to clients, ensuring consistent and professional service through phone, email, and Live chat.
Customer Service Coordinator - Essilor Instruments - Lewisville, TX
(2017-02 - 2021-06)
- Gathered and evaluated application data, plan documentation, and census files to ensure accuracy and completion.
- Worked closely with underwriters and operational departments to meet business plan objectives and maintain underwriting quality.
- Routed complex cases to senior underwriters for review and communicated underwriting decisions to brokers, applicants, and internal teams.
- Provided technical underwriting support and guidance to clients, ensuring consistent and professional service.
- Provided technical underwriting support and guidance to clients, ensuring consistent and professional service through phone, email, and Live chat.
