Marshae Jackson

Very hard working and always get the job done never been a time I never didn’t want to work hard. Have a drive to do my very best with every situation never doubt myself.

2018 – 7/2020

Customer Service | HEB | Cypress, TX

• Assisted customers in locating merchandise
• Provided excellent customer service to all customers, including greeting them warmly and responding to inquiries in a timely manner
• Resolved customer complaints and disputes in an efficient and professional manner
• Trained new employees on customer service best practices
• Performed additional duties as assigned by the supervisor

7/2020– 8/2021

Teacher | Primrose of Crystal Falls | Cypress, TX

• Provided support to the daycare teacher in planning daily activities for toddlers and infants and building safe and inclusive learning environments
• Monitored students during arrival, dismissal, lunch, and recess, which included evaluating student behavior and providing guidance to ensure child safety

12/2021– 7/2022

Teacher | Creative World School | Cypress, TX

• Planned, implemented, and coordinated play-based learning activities for infants and toddlers to facilitate interest in education and foster positive development and cognitive growth
• Communicated with parents to discuss child behavior, learning needs, and social skills
• Provided conflict resolutions for behavioral issues using positive reinforcement approaches and empathetic communication
• Managed two teacher’s assistants, evaluate performance, assign responsibilities, and provide coaching and mentorship to improve classroom management skills

Cypress Springs High School

• Cypress, TX 77433
• Highschool diploma – Graduated May 2016