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Transitioning into a technical role with a strong background in customer service, hands-on problem-solving experience, and recent graduate level courses. Pursuing a Master of Science in Business Cybersecurity at the University of Tennessee, strengthening understanding of secure systems, networks, and IT infrastructure. Experienced in clear communication, attention to detail, and troubleshooting issues in fast-paced environments with a service-oriented and customer-focused approach.
Master of Science - Business Cybersecurity - University of Tennessee