Marta Kowalska

Research, prepare, and submit license renewals Very detailed, multitasking, confirming and verifying information Research applicable rules and regulations within each state, county and city taxing jurisdiction affecting the required license applications

License Specialist - Walgreens - Deerfield, Illinois

(2024-01 - 2026-01)

• Research, prepare, and submit license renewals
• Very detailed, multitasking, confirming and verifying information
• Research applicable rules and regulations within each state, county and city taxing jurisdiction affecting the required license applications
• As appropriate, responds and resolves issues and answers questions within understood policies and procedures
• Represents the Department professionally and effectively when dealing with internal and external contacts
• Updating data, systems, and resources
• Keeping management and staff informed of changes
• Organizing and maintaining department databases and files on a variety of subjects
• Participates in specific projects as requested
• Collecting, analyzing and submitting data to detect deficient controls, duplicate effort, noncompliance with law, regulations and management
• May coordinate various administrative projects
• Participating in gathering research and generating reports as needed
• Notifying project participants on timelines and completion dates
• Collaborating with customers and advising regarding issues on active projects
• Coordinating cross functionally to accomplish tasks
• Interacting with team members and peers and externally providing information related to assigned tasks

Wage Claim Specialist - Illinois State Department of Labor - Chicago, Illinois

(2022-01 - 2024-01)

• Providing information to employers and employees relating to wage claims filed with the Illinois Department of Labor, answering questions regarding labor laws under the Wage Payment and Collection Act
• Responsible for sending out forty plus notices a week
• Reviewing and processing backlogs, creating/providing daily reports
• Reading and responding to high value emails
• Reviewing closely employers' responses
• Working within a team environment
• Providing information to the public regarding the Wage Payment and Collection Act, directing people to other states and federal offices for assistance
• Performing the SOS/Westlaw searches
• Reviewing in details documents, payroll dates, times, deductions and amounts
• Responsible for sending requests for further information to/from claimant or employer per instructions from superintendent, hearing officer or supervisor
• Retrieving and uploading letters and notices into the system
• Responsible to change, update status of the claim
• Assisting employees of companies who come in to file a claim
• Explaining laws and procedures for filing a claim
• Advising as to information required to help substantiate a claim
• Collecting, combining, examining, scanning, uploading, verifying and reviewing documents
• Verifying payments, upon notification by the employer, with the claimant
• Opening a case file after determining justification, i.e., conflict over wages, bonuses, severance or vacation, or closing a case file if the claimant was either paid or dropped the case
• Providing high quality of work, detail oriented, very professional, task oriented, resourceful, highly organized and demonstrated quick learning skills

Office Associate/Wage Claim Assistance/Compliance Officer Assistance - Illinois State Department of Labor - Chicago, Illinois

• Provided responses to general inquiries involving employment of minors; age/hours restrictions, safe/unsafe work environments, documents verification
• Prepared, verified, and reviewed an employment certificate and a child wavers
• Reviewed and entered Wage Claims Applications; oriented with variety statutes such as open, manager for review, hearing, payment pending, etc
• Addressed any problems, gathered data, and recognized solutions
• Identified claimants 'claim numbers,' printed letters and notices
• Followed up on any changes to cases, documents requests
• Identified and forwarded child labor violations and detailed child labor inquiries to the attention of managers and compliance officers
• Performed data entry, filing duties and reviewed claims into a database
• Screened claims
• Organized and filed electronic and hard copy claims
• Answered telephone lines for the Fair Labor Standards Division and when needed, provided information on other state or federal agencies; who they are and what they do; searched contact information
• Performed translating functions, interpretation for Polish-speaking clients seeking information and assistance from the Department of Labor who cannot read or speak English-gained great understanding of cultural aspect
• Keyboarded checks received by the agency into the agency's FISCAL Tracking system database, verifies that the information correctly entered database
• Performed other duties as required or assigned-planned, organized, and communicated effectively with others

Administrative Assistant - Road Jockey Inc. - Chicago, Illinois

(2021-01 - 2022-01)

• Obtained documentation from carrier operators, match, and open files
• Issued delivery orders to carriers and arranged timely delivery
• Obtained all necessary documents and charges prior to releasing freight
• Excellent communication with customers and freight carriers
• Data Entry, email communication and timely order entry
• Timely and accurate shipment processing
• Advanced skills in MS Excel, MS Word, PowerPoint-examples: creating forms, labels, tables, lookups comparing and merging documents, editing reports, doing calculations

Medical Staff Specialist - AMITA Health Saints Mary and Elizabeth Medical Centers - Chicago, Illinois

(2019-01 - 2019-12)

• Collected, reviewed, verified and updated appointments, re-appointment for medical staff
• Demonstrated and maintained knowledge of all aspects of credentialing including updating policies application processing for new providers, verified peer reviews, processed additional privileges requests, etc
• Kept abreast of new and changing regulations and standards
• Participated in external audits of credentials files as requested
• Maintained tickler system for follow-up of unanswered correspondence according to schedules designed to maintain enrollment process on time and paperwork completion
• Organized and maintained information in physician credentialing files following confidentiality guidelines
• Tracked licensing activities and maintained an in-house State Board licensing database
• Provided timely follow ups
• Also responsible for updating sponsoring and alternates for physician assistants/nurse practitioners
• Maintained a list of current CPR certifications and due dates for renewals of all licensed staff
• Maintained files and notified providers of necessary information for hospital privileges appointments and re-appointments
• Prepared credentialing applications for hospitals and other affiliations (external credentialing)
• Maintained files for provider and nursing staff licenses and DEAs and notifies providers of the need to update or renew their information
• Tracked this information for timely follow-up for maintaining credentials
• Prepared, reviewed, verified, analyzed staff applications and credentialing documents
• Assessed completeness of information and provider's qualifications relative to established standards
• Collaborated with physician/provider to assure timely completion of applications and return of applications
• Prepares and mails letters and track responses
• Performs other varied clerical support functions
• Served as a technical resource for credentialing and enrollment
• Performed a variety of phone contacts with external sources for the purpose of soliciting information essential to credentials verification and enrollment processes
• Ran data reports, summaries, profiles, and physician notifications
• Notified specified individuals of enrollment application status as available and active enrollment status for providers as received for claims processing

Clerk/Nurse Tech - University of Illinois Hospital & Health Sciences System - Chicago, Illinois

(2018-01 - 2019-01)

• Responsible for overseeing and maintaining the overall clerical functions of the unit
• Organizing, ordering supplies, reviewing patient records, filing and printing documents, and monitoring calls
• Ensured onsite services, deliveries, and equipment repairs are met
• Ensure and maintain complete and accurate records of unit fiscal transactions
• Responsible for various computer applications, database management, report generation, general codes, diagnostic tests, and tracking spreadsheets (data entry)
• Advocates for patients, families, and community
• Compliant with isolation precautions, infection control guidelines
• Assists with patient discharge as assigned
• Measures and records of vital signs, weight, and height
• Safety operates patient care equipment
• Empties drains and documents amount and color of drainage in EHR
• Collects and labels in front of patient various specimens including sputum, urine, and stool
• Demonstrates a commitment to UI Health values through teamwork and effective communication in an effect to achieve quality outcomes, patient safety, customer satisfaction

Associates of Science and Art - Science and Art - John A. Logan College (2006-01 - 2008-01)

Bachelor of Business Administration - Business Management - Northwood University (2008-01 - 2010-01)