License Specialist - Walgreens - Deerfield, Illinois
(2024-01 - 2026-01)
- Research, prepare, and submit license renewals
- Very detailed, multitasking, confirming and verifying information
- Research applicable rules and regulations within each state, county and city taxing jurisdiction affecting the required license applications
- As appropriate, responds and resolves issues and answers questions within understood policies and procedures
- Represents the Department professionally and effectively when dealing with internal and external contacts
- Updating data, systems, and resources
- Keeping management and staff informed of changes
- Organizing and maintaining department databases and files on a variety of subjects
- Participates in specific projects as requested
- Collecting, analyzing and submitting data to detect deficient controls, duplicate effort, noncompliance with law, regulations and management
- May coordinate various administrative projects
- Participating in gathering research and generating reports as needed
- Notifying project participants on timelines and completion dates
- Collaborating with customers and advising regarding issues on active projects
- Coordinating cross functionally to accomplish tasks
- Interacting with team members and peers and externally providing information related to assigned tasks
Wage Claim Specialist - Illinois State Department of Labor - Chicago, Illinois
(2022-01 - 2024-01)
- Providing information to employers and employees relating to wage claims filed with the Illinois Department of Labor, answering questions regarding labor laws under the Wage Payment and Collection Act
- Responsible for sending out forty plus notices a week
- Reviewing and processing backlogs, creating/providing daily reports
- Reading and responding to high value emails
- Reviewing closely employers' responses
- Working within a team environment
- Providing information to the public regarding the Wage Payment and Collection Act, directing people to other states and federal offices for assistance
- Performing the SOS/Westlaw searches
- Reviewing in details documents, payroll dates, times, deductions and amounts
- Responsible for sending requests for further information to/from claimant or employer per instructions from superintendent, hearing officer or supervisor
- Retrieving and uploading letters and notices into the system
- Responsible to change, update status of the claim
- Assisting employees of companies who come in to file a claim
- Explaining laws and procedures for filing a claim
- Advising as to information required to help substantiate a claim
- Collecting, combining, examining, scanning, uploading, verifying and reviewing documents
- Verifying payments, upon notification by the employer, with the claimant
- Opening a case file after determining justification, i.e., conflict over wages, bonuses, severance or vacation, or closing a case file if the claimant was either paid or dropped the case
- Providing high quality of work, detail oriented, very professional, task oriented, resourceful, highly organized and demonstrated quick learning skills
Office Associate/Wage Claim Assistance/Compliance Officer Assistance - Illinois State Department of Labor - Chicago, Illinois
- Provided responses to general inquiries involving employment of minors; age/hours restrictions, safe/unsafe work environments, documents verification
- Prepared, verified, and reviewed an employment certificate and a child wavers
- Reviewed and entered Wage Claims Applications; oriented with variety statutes such as open, manager for review, hearing, payment pending, etc
- Addressed any problems, gathered data, and recognized solutions
- Identified claimants 'claim numbers,' printed letters and notices
- Followed up on any changes to cases, documents requests
- Identified and forwarded child labor violations and detailed child labor inquiries to the attention of managers and compliance officers
- Performed data entry, filing duties and reviewed claims into a database
- Screened claims
- Organized and filed electronic and hard copy claims
- Answered telephone lines for the Fair Labor Standards Division and when needed, provided information on other state or federal agencies; who they are and what they do; searched contact information
- Performed translating functions, interpretation for Polish-speaking clients seeking information and assistance from the Department of Labor who cannot read or speak English-gained great understanding of cultural aspect
- Keyboarded checks received by the agency into the agency's FISCAL Tracking system database, verifies that the information correctly entered database
- Performed other duties as required or assigned-planned, organized, and communicated effectively with others
Administrative Assistant - Road Jockey Inc. - Chicago, Illinois
(2021-01 - 2022-01)
- Obtained documentation from carrier operators, match, and open files
- Issued delivery orders to carriers and arranged timely delivery
- Obtained all necessary documents and charges prior to releasing freight
- Excellent communication with customers and freight carriers
- Data Entry, email communication and timely order entry
- Timely and accurate shipment processing
- Advanced skills in MS Excel, MS Word, PowerPoint-examples: creating forms, labels, tables, lookups comparing and merging documents, editing reports, doing calculations
Medical Staff Specialist - AMITA Health Saints Mary and Elizabeth Medical Centers - Chicago, Illinois
(2019-01 - 2019-12)
- Collected, reviewed, verified and updated appointments, re-appointment for medical staff
- Demonstrated and maintained knowledge of all aspects of credentialing including updating policies application processing for new providers, verified peer reviews, processed additional privileges requests, etc
- Kept abreast of new and changing regulations and standards
- Participated in external audits of credentials files as requested
- Maintained tickler system for follow-up of unanswered correspondence according to schedules designed to maintain enrollment process on time and paperwork completion
- Organized and maintained information in physician credentialing files following confidentiality guidelines
- Tracked licensing activities and maintained an in-house State Board licensing database
- Provided timely follow ups
- Also responsible for updating sponsoring and alternates for physician assistants/nurse practitioners
- Maintained a list of current CPR certifications and due dates for renewals of all licensed staff
- Maintained files and notified providers of necessary information for hospital privileges appointments and re-appointments
- Prepared credentialing applications for hospitals and other affiliations (external credentialing)
- Maintained files for provider and nursing staff licenses and DEAs and notifies providers of the need to update or renew their information
- Tracked this information for timely follow-up for maintaining credentials
- Prepared, reviewed, verified, analyzed staff applications and credentialing documents
- Assessed completeness of information and provider's qualifications relative to established standards
- Collaborated with physician/provider to assure timely completion of applications and return of applications
- Prepares and mails letters and track responses
- Performs other varied clerical support functions
- Served as a technical resource for credentialing and enrollment
- Performed a variety of phone contacts with external sources for the purpose of soliciting information essential to credentials verification and enrollment processes
- Ran data reports, summaries, profiles, and physician notifications
- Notified specified individuals of enrollment application status as available and active enrollment status for providers as received for claims processing
Clerk/Nurse Tech - University of Illinois Hospital & Health Sciences System - Chicago, Illinois
(2018-01 - 2019-01)
- Responsible for overseeing and maintaining the overall clerical functions of the unit
- Organizing, ordering supplies, reviewing patient records, filing and printing documents, and monitoring calls
- Ensured onsite services, deliveries, and equipment repairs are met
- Ensure and maintain complete and accurate records of unit fiscal transactions
- Responsible for various computer applications, database management, report generation, general codes, diagnostic tests, and tracking spreadsheets (data entry)
- Advocates for patients, families, and community
- Compliant with isolation precautions, infection control guidelines
- Assists with patient discharge as assigned
- Measures and records of vital signs, weight, and height
- Safety operates patient care equipment
- Empties drains and documents amount and color of drainage in EHR
- Collects and labels in front of patient various specimens including sputum, urine, and stool
- Demonstrates a commitment to UI Health values through teamwork and effective communication in an effect to achieve quality outcomes, patient safety, customer satisfaction
