Martha B

Results-driven professional with a solid background in barbering and customer service. Focused on educating clients about hair care while adhering to state regulations. Ready to leverage expertise to enhance client experiences.

Barber - Gino Morena - Oceanside, CA

(2018-05)

• Established a professional relationship with clients by providing quality haircuts and styling services.
• Mentored new staff to enhance personal growth and increase productivity.
• Provided excellent customer service by responding quickly to inquiries or complaints.
• Adhered to state regulations regarding licensing requirements.
• Educated clients on hair care products and maintenance techniques.

BDC Service Representative - Riverside Metro Auto Group - Riverside, California

(2014-01 - 2016-06)

• Managed customer inquiries and provided detailed service information.
• Resolved customer concerns promptly to enhance satisfaction.
• Utilized dealership software to track service history and appointments.
• Performed data entry of customer information into computer system.

Cosmetology - Cosmetology - Riverside City College (2018-03 - 2018-03)

Associate of Arts - Communications - Riverside City College (2013-07 - 2013-07)