Sales Consultant - Ken Ganley Kia Mentor - Mentor, OH
(2015-07)
Sales & leasing consultant - INFINITI OF BEDFORD / BEACHWOOD - Bedford, OH
(2012-03)
- Consult clients and close deals
- Prepare paperwork and documents
- Work client base daily / emails, calls
- Maintain high CSI scores and certification
Sales & Leasing Brand Specialist - AUDI WILLOUGHBY - Willoughby, OH
(2011-04 - 2012-03)
- Consult clients and close deals on new & pre-owned vehicles
- Prepare and process paperwork for finance
- Auto Base client activity daily upkeep
- Daily phone contact with new & previous clients
- Maintain high CSI scores & certification
Sales & leasing consultant - METRO LEXUS - Cleveland, OH
(2006-05 - 2011-04)
- Consult clients and close deals on new and pre-owned vehicles
- Prepare and process paperwork for finance department
- Follow up on client list using CRM & auto alert data base
- Daily phone contact with new & previous clients
- Maintain high CSI scores and certification
Sales & leasing consultant - CLASSIC LEXUS - Mentor, OH
(2003-04 - 2006-05)
- Consult clients and close deals on new and pre-owned vehicles
- Prepare and process paperwork for finance department
- Follow up on client list using CRM data base
- Daily phone contact with new and previous clients
- Maintain high CSI scores and certification
General Manager - TICKNORS MENS STORES - Beachwood, OH
(1996-10 - 2003-04)
Managed six store men's wear chain with 9 mil volume
- Opened new store in Ohio market / lease negotiation with shopping centers
- Hired and trained sales staff, office managers, cashiers and set up tailor shops
- Managed operating costs and budgeted payrolls
- Merchandised sales floors and coordinated visual display
- Increased sales through marketing and advertising strategies
Store Manager / Buyer - BUNCE BROTHERS - Cleveland, OH
(1995-02 - 1996-10)
Seasonal buying of merchandise for two stores with owner
- Managed downtown location with volume of $600,000
- Sold high end men's wear to clients including custom tailoring
- Maintained client data base and set appointments
- Merchandised sales floor and coordinated visual display
- Managed operating expenses and budgeted payroll
General store Manager / District Manager - GENTRY MENS STORES - Mayfield Hts, OH
(1991-11 - 1995-01)
- District manager for three stores in Cleveland / Akron
- Managed Mayfield branch store location $4 mil volume
- Recruited, hired and trained staff for three stores
- Maintained budgets and drove sales through marketing and advertising
- Performed payroll, price adjustments, merchandising, shipping & receiving
- Wardrobe coordinating for clients and set app
Store Manager / Operations Mgr. - BROOKS BROTHERS - Cleveland, Ohio 44114 / New York, NY
(1983-08 - 1991-11)
- Managed Cleveland store $2mil volume August 1983 - Nov. 1991
- Operations mgr. at Madison Ave. store for one year during renovation
- Participated in opening new stores for company
- Prepared budgets, payroll, performance reviews and interviewing
- Daily operation of selling, training, merchandising and meeting clients
- Coordinated visual presentation, housekeeping, loss prevention and building safety
