Operations and Product Data Analyst
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Operations and Product Data Analyst with experience improving data integrity, compliance, and operational workflows using Python, Excel, Tableau, Power BI, and JIRA. Skilled in predictive analytics, AI automation, and building dashboards/knowledge bases to increase customer satisfaction, resolution rates, and program impact.
Associate Director of Data Operations at Omni Mechanical Solutions (2025-03 – 2026-11)
Product Data Analyst at Universal Patient Link (2022-11 – 2025-01)
Operations Analyst at Sierra Health Foundation (2022-04 – 2022-10)
Medical Data Analyst at Yosemite / Precision Pathology (2020-05 – 2021-12)
Certificate in Product Management – UW Foster School of Business (2022-09 – 2022-12)
Certificate in Data Analytics (Immersive Bootcamp) – General Assembly (2020-06 – 2020-12)
A.A. in Business Administration – Berkeley City College