Trust & Safety New Associate
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I have been with Accenture Flex via Google for 5 years, taking part in various workflows, project and analytica work from Content Review Analyst, Platform Experience Analyst and Trust & Safety Analyst - Political Ads (DV360/AdX/Google Ads).
Performing a range of tasks regularly has led me to develop extensive experience in the field of Trust & Safety. My technical and IT skills which I have gained while I was completing my education and certifications have taught me how to take development decisions. I am an excellent team player who loves to work and knows how to support peers while managing work and priorities at the same time.
Trust & Safety New Associate
July 2021 - Present
Knowledgeable in reviewing sensitive content including graphic pornography, Nudity, Violence, Hate, Bullying, Drugs, Alcohol, Gore, Political Advertising and etc
Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further review or understanding
Validating, monitoring, filtering and investigating contents with high quality, speed, open-
mindedness, and accuracy
We support responsible political advertising, and expect all political ads and destinations to comply with local legal requirements
Able to provide quality assurance process to our client to ensure the safety of the platform for all the audiences and end users
Review the reported content within agreed turnaround times and standards of quality
Assist the workflow and help resolve inquiries empathetically, accurately and on time
March 2020 - July 2021
Review content for intellectual property violations.
▪ Responsible in reviewing the websites in given time in accordance to the policies set by the client
▪ Ability to learn quickly and provide sound judgment to classify content based on a set of policies
▪ Demonstrate critical thinking and attention to detail to review content against existing policies and updated policy
▪ Able to meet daily and weekly targets, consistently
▪ Able to support urgent requests and projects while collaborating with cross-functional teams
▪ Master policy knowledge to ensure high quality app reviews and maintain the turnaround time on app reviews
▪ Take action on violating apps, take quality feedback and work on it
▪ Able to provide quality assurance process to our client to ensure safety of the platform for all audiences and end users.
Associate's Degree in Biomedical/Medical Engineering 2015 - 2017
Activities and societies: Computer Science Club, FACS Chem Club, Foothill College Stem
Bachelor's Degree in Electronics and Communications Engineering 2002 - 2008
Activities and societies: ECE Students Society, ECE Lakas
