CASE MANAGER | CLIENT SUCCESS & COMPLIANCE PROFESSIONAL
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Results-driven case management and student services professional with 12+ years of experience coordinating complex programs, ensuring regulatory compliance, analyzing performance data, and collaborating with multidisciplinary teams across virtual, public, and international education settings. Proven success managing high-volume caseloads, leading cross-functional meetings, maintaining 100% compliance with federal and state regulations, and building strong partnerships with families, educators, and community stakeholders. Recognized for improving service delivery through organization, communication, and data-informed decision-making.
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Master of Arts - Early Childhood Education Leadership - Ashford University (2019)
Bachelor of Arts - Elementary Education - Howard University