Manager, Human Resources - Functional at White Cap (2023-12 – Present)
- Served as HR Partner to ~500 associates in the IT, Corporate Operations, & Supply Chain functions. HR liaison to senior functional leaders in areas such as talent management, performance management, and all other parts of the general associate lifecycle.
- Partnered with and supported the new Chief Supply Chain Officer with development and design of new Supply Chain organization. Served as HR project lead in support of the development of the new Enterprise Distribution Center network.
- Collaborated with Compensation specialist team to assess legacy job profiles and update pay structures based on market review. Facilitated pay equity reviews for the IT and Purchasing functions, resulting in base salary adjustments for associates below market.
- Partnered with Talent Acquisition and leadership teams to improve the internal hiring and promotion process.
- Coached managers through intentional goal setting and giving effective feedback to their teams.
- Initiated career pathing exercises with management for their teams; identified skills gaps and created development plans for high performers. Created ~20 new Operations and Supply Chain job profiles to support the current and future business growth strategy.
Senior Human Resources Generalist at White Cap (2021-07 – 2023-12)
- Acted as HR Partner to 400+ associates in the IT, Corporate Operations, Sales & Marketing functions. Served as initial point of contact in areas such as talent management, performance management, project management, and general HR guidance.
- Supported the business initiative to grow to a 6B-10B organization by eliminating job redundancies and enhancing efficiencies; provided HR guidance to senior leadership through significant organizational restructuring.
- Facilitated performance management training to new people managers. Facilitated talent succession planning sessions with Operations leaders. Helped leaders identify 14 potential successors and started IDPs for those associates. Coached managers through giving effective performance feedback to poor performers and preparing exit plans as needed.
- Collaborated with HR Specialist teams (Compensation, Talent Acquisition, Benefits, etc.) to develop process maps, user guides, and other training materials to support HR process improvement initiatives.
- Actively led and supported efforts to improve new hire onboarding experience, which included creating communications templates, manager checklists, and updating the company intranet. Collaborated with cross functional teams (i.e., IT and Communications) to ensure new processes were adopted and implemented.
- Provided hands-on training and mentorship to two HR Coordinators and other junior HR Generalists.
- Guided managers through company's new inclusivity practices while leveraging employee feedback to promote higher levels of engagement in the organization.
