Marwa Abdi

Bilingual Somali-English professional with experience supporting clients from diverse backgrounds, conducting interviews, explaining processes, maintaining confidential information, and coordinating services. Strong communication, active listening, cultural awareness, and documentation skills. Experienced working with healthcare-related services, community resources, and individuals who need clear and respectful communication.

Seeking to provide accurate, professional Somali-English interpretation through Surad Interpretation.

Somali Interpreter - Surad Interpretation - Minnesota

Professional Interpretation Services

• Provide clear and professional Somali-English interpretation while maintaining the meaning, tone, and intent of the speaker.
• Support communication between Somali-speaking clients and service providers in community and healthcare-related settings.
• Use active listening and culturally appropriate communication to help clients understand information, questions, instructions, and available services.
• Maintain confidentiality and handle sensitive client information professionally.
• Communicate respectfully with people from diverse cultural and social backgrounds and remain neutral during interpretation.
• Assist with accurate communication during appointments, interviews, service coordination, and client support interactions.

Housing Stabilization Coordinator - Primo Housing - Bloomington, MN

(2023-08 - 2024-01)

• Assisted clients in understanding housing options, requirements, and available community resources.
• Advocated for clients and communicated with landlords, property managers, and community agencies to resolve issues.
• Connected clients with rental assistance, subsidies, healthcare, employment, and other support services.
• Maintained accurate and confidential client records, progress notes, and documentation.
• Built trusting relationships with clients from diverse backgrounds through active listening and respectful communication.

Data Entry Clerk - Save the Children - Hargeisa

(2017-03 - 2019-09)

• Conducted interviews and gathered information from individuals in homes, businesses, and field locations.
• Asked questions clearly and respectfully and explained the interview process to participants.
• Reviewed information for completeness and accuracy and maintained accurate records.
• Assisted individuals with applications and questionnaires and responded to questions related to services.
• Maintained confidentiality of personal and protected information.
• Worked with supervisors and field teams to complete assignments accurately and on schedule.

Direct Support Professional - Minnesota Care Counselling Services

(2022-12 - 2023-07)

Supported individuals with daily activities, personal care, medication routines, appointments, documentation, and communication with healthcare-related services.

Women's Soccer Coach - Ubah Inspire and Fitness Center - Hargeisa

(2019-09 - 2020-04)

Led diverse groups, used active listening and clear communication, coordinated activities, and worked directly with players and families.

Bachelor's Degree - Statistics and Mathematics - University of Hargeisa (2012 - 2017)

High School Diploma - Ilays Secondary School (2009 - 2012)