Marwa Yusuf

Friendly, reliable and customer-focused individual with hands-on experience in cash handling, till operation, stock replenishment and face-to-face customer service across retail, charity and hospitality settings. Comfortable working in fast-paced environments, opening and closing premises, and working well as part of a team. Seeking a Retail Team Member role where I can bring strong communication skills and a positive, can-do attitude.

Volunteer (Fundraiser, Event Coordinator, Call Centre Operative, Receptionist & Key Holder) at Islamic Relief (2024-11 – Present)

• Operated cash registers and card machines accurately and efficiently.
• Welcomed and greeted event guests, ensuring a warm and comfortable experience.
• Covered charity shop floor duties when needed, including customer service.

Team Member at Boots

• Assisted customers in locating products and answering queries on the shop floor.
• Stocked and replenished shelves, keeping displays tidy and well presented.

Cashier at Portobello Road Jewellery Pop-Up

• Handled cash and card transactions for customers at a busy market pop-up stall.

Gate Attendant at Chiswick Car Boot Sale (2024-07 – Present)

• Checked tickets and facilitated smooth, efficient entry for attendees.
• Coordinated with the security team to keep gate operations running smoothly.
• Directed vehicles safely into allocated parking areas.
• Stayed calm and organised during high-volume, fast-paced periods.

Steward and Barista at Various Festivals & Events

• Provided stewarding support at festivals and events, assisting attendees and maintaining safety.
• Prepared and served drinks as a barista at local events and pop-ups.

Stable Hand at Ealing Riding School (2024-06)

• Carried out daily site maintenance to ensure cleanliness, safety and hygiene.
• Provided calm, friendly interaction with visitors and young beginner riders.

GCSE Tutor at Chiswick School, Hounslow (2023-10 – 2024-04)

• Supported students one-to-one, helping build confidence ahead of exams.
• Planned and delivered lessons tailored to individual student needs.

Undergraduate in Biomedical Science A Levels in Chemistry, Computer Science, Economics