Paraprofessional at KINGSWAY REGIONAL SCHOOL DISTRICT (2021-10 – 2026-06)
- Assisted teachers in the classroom.
- Supervise students outside of the classroom.
- Provide administrative support for teaching.
- Filling absent teaching positions.
Administrative Assistant at CONCORD TRUSS COMPANY (2006-03 – 2013-10)
- Received customer's calls to make changes to manufactured products including roof trusses, wall panels and floor trusses.
- Received all incoming e-mail correspondence.
- Responsible for all clerical needs of four Sales Representatives including order entry.
Customer Service Manager at SAFETY-KLEEN (TS), INC. (2001-06 – 2002-09)
- Assisted Facility Manager with managing a revenue budget of $31MM while managing a group of 10 technical Customer Service Representatives in 5 different locations.
- Met budget goals for 2 of 4 fiscal quarters for fiscal year 2001.
- Troubleshot procedural interdepartmental issues to resolve service/customer problems.
- Assisted Sales department with pricing schedules.
- Developed and implemented new department policies and procedures.
General Manager at SAFETY-KLEEN (BRIDGEPORT), INC. (2000-09 – 2001-06)
(Formerly Rollins Environmental, Inc.)
- Reported to the Eastern US Region Vice President with responsibility of managing a hazardous waste incineration operation consisting of 120 people including 80 Bargaining Unit Employees.
- Responsible for all aspects of operating an incinerator with revenues totaling $26MM annually.
- Responsible for daily production evaluated by throughput and costs. 100MM pounds processed annually.
- Budgeted and managed revenues based on market forecasts and conditions while in a period of Chapter 11 Bankruptcy.
- Responsible for environmental compliance and safety.
Business Manager at ROLLINS ENVIRONMENTAL, INC. (1995-08 – 2000-09)
(Formerly Westinghouse Environmental Services)
- Reported to the Facility Vice President with responsibility of managing Customer Service and Waste approval departments consisting of six people.
- Managed the facility revenue budget of $29 million by obtaining new business and retaining old business.
- Re-organized the Customer Service department from a Service Center based organization to a Facility based organization.
- Managed the delivery and pick up schedule for the facility using an Excel spreadsheet and excellent organizational skills.
- Resolved problems that would arise due to off specification material arriving at the facility by facilitating negotiations with the customer to successfully resolve the issues.
Customer Service Representative at WESTINGHOUSE ENVIRONMENTAL SERVICES (1992-12 – 1995-06)
- Responsible for supporting the Northeast/Mid-Atlantic regional sales staff, their $15MM budget and their customers – approximately 350.
- Consistently exceeded sales revenue objectives of $7MM.
- Directed all hazardous waste generators to the best available disposal technology for treatment of their waste.
Customer Service Chemist at LAIDLAW ENVIRONMENTAL SERVICES (TS), INC. (1990-09 – 1992-12)
- Responsible for preparing quotes and proposals for hazardous waste generators worth $3MM revenue annually.
- Served as customer contact/liaison between generators and the disposal facilities.
- Responsible for solving day-to-day problems/needs as well as long term requirements of our customers.
