Mary Ann Brown

Compassionate, detail-oriented R.N./J.D. professional with extensive clinical nursing experience and direct Clinical Telephone Triage experience. Skilled in assessing patient needs by telephone, applying established clinical guidelines, patient education, medical record review, risk management and determining the appropriate level of clinical care. Known for excellent written and oral communication, sound analytical judgment, discretion and integrity.

Senior Risk Manager, Northern Virginia at Kaiser Permanente

• Strategized approaches with providers and staff regarding early intervention and resolution of UORs.
• Collaborated with physicians on communication strategies following adverse events and provided support during physician and family meetings.
• Developed effective risk management educational programs for providers and staff.
• Reviewed medical records to identify opportunities for improvement, corrective actions taken, and follow-up to evaluate compliance and efficacy.

Pre-Surgical Testing at Kaiser Permanente

• Provided pre-operative evaluation and education to patients undergoing surgery and worked in pre-op and post-op surgery center settings.
• Ensured required preoperative testing, histories and physicals, and consultations were completed prior to surgery.

Advice Call Nurse at Kaiser Permanente

• Provided telephone triage to Kaiser members using established guidelines to ensure timely and appropriate levels of clinical care.

Staff Nurse / Charge Nurse at The George Washington University Hospital

• Extensive clinical experience in medical, cardiac and emergency medicine.
• Treated critically ill patients with cardiac, neurological and gynecological conditions, allergic reactions and trauma.

Juris Doctor – Columbus School of Law, The Catholic University of America

Bachelor of Science in Nursing – Marymount University

Associate of Arts and Science in Nursing – Marymount College