Mary Freeman

Healthcare and community-relations professional with experience spanning hospice and home-care liaison work, community outreach, healthcare education, medical-device product support, tissue-bank donor development, emergency-room technical support, medical assisting, and emergency medical response. Experienced in building relationships with hospitals, skilled nursing facilities, rehabilitation hospitals, hospice organizations, caregivers, families, physicians, coroners, donors, and community partners.

Hospice Liaison at Suncrest Hospice (2025-01 – 2026-01)

• Built and maintained relationships with area hospitals, skilled nursing facilities, and rehabilitation hospitals.
• Participated in community and marketing events and scheduled activities with facilities.
• Responded to referrals, contacted families, and scheduled informational appointments.
• Maintained visit information in Salesforce; interfaced with patients and families.
• Facilitated family meetings and admissions and completed daily reporting.

Community Relations Manager at Apex Care (2024-01 – 2025-01)

• Built and maintained relationships with hospitals, hospice organizations, rehabilitation hospitals, and skilled nursing facilities.
• Participated in community and marketing events and conducted in-services and activities for partnering entities.
• Responded to referrals, contacted potential clients, and reported daily and weekly sales activities.
• Scheduled and completed in-home assessments and onboarded new clients for service.
• Interfaced with caregivers to build familiarity and provided daily reports to supervisor.

Community Liaison at Home Helpers of the Central Valley (2022-01 – 2024-01)

• Built and maintained relationships with hospitals, hospice organizations, rehabilitation hospitals, and skilled nursing facilities.
• Participated in community and marketing events and conducted in-services and activities for partnering entities.
• Responded to referrals, contacted potential clients, and reported daily and weekly sales activities.
• Scheduled and completed in-home assessments and onboarded new clients for service.
• Interfaced with caregivers and provided daily reports to supervisor.

Caregiver at Home Helpers of the Central Valley (2020-01 – 2022-01)

• Assisted clients with companionship, meal preparation, transportation, shopping, appointments, mobility assistance, personal care and bathing, light housekeeping, medication reminders, dementia support, hospice support, and other contracted services.
• Participated in team meetings and shared client-support information as needed and permitted by law.

Sterile Processing Instructor at Stellar Career College (2018-01 – 2020-01)

• Prepared coursework and taught assigned courses in accordance with approved curriculum and course outlines.
• Reviewed assessment data and adjusted curriculum and instructional methodologies to improve student learning.
• Contributed to outcome discussions and participated in college governance, committees, task forces, and educational meetings.
• Maintained attendance, scholastic, and student records and referred students to appropriate campus resources.

Direct Service Personnel at Cole Vocational Services (2017-01 – 2018-01)

• Assisted three developmentally delayed adults with learning activities and outings.
• Planned bi-monthly activity schedules, documented daily activities and learning progress, and adjusted schedules as needed.

Donor Relations Coordinator at Community Hospice Foundation (2016-01 – 2017-01)

• Worked with the Foundation to organize and execute major fundraisers.
• Managed the donor database and participated in community outreach to educate the public about hospice and its mission.
• Maintained and cultivated relationships with potential donors.

Administrative Healthcare Management Instructor at San Joaquin Valley College (SJVC) (2008-01 – 2016-01)

• Prepared coursework and taught assigned courses in accordance with established SJVC and WASC-accredited curriculum and course outlines.
• Assessed student mastery of course and program learning outcomes and adjusted curriculum and instructional methods.
• Participated in governance, committees, task forces, professional development, advisory board meetings, and educational activities.
• Maintained attendance, scholastic, and student records and participated in curriculum evaluation, revision, and development.

Upper Extremity Product Specialist at Tornier, Inc. (2006-01 – 2008-01)

• Attended surgical procedures involving shoulder and elbow implants and provided surgeons information about Tornier products, components, assembly, specifications, and product use.
• Answered product-size and product-option questions to support surgeons' product selection decisions.
• Provided educational support and training to transplant surgeons and mentored medical-device sales team members on product knowledge.
• Planned, developed, and supervised physician product trainings throughout the Western States Region.
• Prepared daily, weekly, and monthly activity reports, including product implant and training information.

Donor Development Coordinator at Tissue Banks International (2000-01 – 2006-01)

• Managed the Central Valley office and maintained relationships with 87 medical centers and eight coroner offices in Northern California.
• Tracked, compiled, and reported quarterly recovery information to facilities in accordance with FDA rules.
• Interfaced with facility administration regarding federally mandated compliance rates.
• Coordinated and reviewed medical information so the medical director could make donor-suitability determinations.
• Designed and presented in-service PowerPoint presentations to medical and law-enforcement personnel and represented the organization at health fairs and community events.
• Participated in postmortem tissue recovery.

Emergency Room Technician at Doctors Medical Center (1999-01 – 2001-01)

• Assisted in patient triage by obtaining blood pressure, temperature, pulse, and other requested data.
• Completed physician-ordered tests and procedures including EKGs and blood draws.
• Maintained and documented medical supplies and equipment evaluations and replenished supplies as needed.

Certified Medical Assistant at Orangeburg Medical Group (1999-01 – 2000-01)

• Roomed patients and obtained chief-complaint and past-medical-history information.
• Completed physician-ordered treatments including albuterol breathing treatments and bandage replacement.
• Organized, prepared, and participated in patient education.

Community Health Representative at Lassen Indian Health Clinic (1992-01 – 1995-01)

• Coordinated a reservation-wide diabetes program.
• Interfaced with other tribal agencies to help ensure patients received available services.

Fire Apparatus Engineer / EMT at Peninsula Fire District (1990-01 – 1992-01)

• Responded to fire, medical, and hazardous-material emergency calls.
• Maintained daily care and operational readiness of fire department equipment and vehicles.

General Education / Health – Modesto Junior College (1999-01 – 2000-01)

Emergency Medical Technician 1-A – Lassen Community College (1990-01)

Agricultural Business – Modesto Junior College (1985-01 – 1987-01)