Mary Holzapfel

Results-driven sales and marketing professional with a proven record of exceeding targets and leading successful campaigns. Skilled in social media management, photography, content creation, and customer engagement. Adept at team leadership, organization, nonviolent communication, and client relations. Proficient in Microsoft Office Suite, Adobe Creative Suite, CRM systems, and social media marketing platforms. Expert in non-violent communication and skilled in crisis response and de-escalation.

Behavioral Residential Counselor - Morning Star Boys Ranch - Spokane, WA

(2025-09 - 2026-08)

• Supervise and support children and adolescents experiencing trauma, behavioral challenges, mental health needs, or disabilities.
• Teach daily living skills, emotional regulation, and positive communication.
• Use trauma-informed de-escalation and crisis-intervention techniques to promote safety.
• Prepare meals, oversee household chores, and transport clients in company vehicles.

Sales - Cork Media

(2025-01 - 2025-07)

• Drive client acquisition and manage sales for digital marketing and media services.
• Collaborate with businesses to enhance their digital presence.
• Develop tailored social media strategies to meet clients' brand goals

Leasing Professional (Lease-Up) - Avenue 5 Residential

(2023 - 2024-08)

• Provided property tours and assisted prospective residents through the leasing process.
• Developed and executed marketing strategies, including social media promotions and content created with Canva and Photoshop.
• Managed leasing applications, background checks, and income verifications while ensuring compliance with MFTE requirements.
• Leased more than 50% of a 220-unit building, exceeding leasing goals.

Sales Consultant - Olympic Hot Tub

(2021 - 2023)

• Delivered personalized sales consultations and exceeded monthly sales goals.
• Managed post-sale logistics, including delivery coordination and contractor communication.
• Provided in-home guidance for installation and setup.

Assistant Manager - Christopher & Banks

(2020 - 2021)

• Trained and led a sales team to exceed monthly sales targets.

Sales Lead - 7 Day Furniture

(2018 - 2020)

• Achieved and exceeded commission-based sales targets.

Department/Sales Manager - Von Maur

(2016 - 2018)

• Led a team in sales training, inventory management, and event coordination.

Freelance Photographer

(2012)

• Specialize in portrait, event, engagement, family, product, interior, and residential photography.
• Manage all aspects of the photography business, including client relations, branding, and post-production editing.
• Create high-quality marketing materials and visual content for businesses.

Small Market Farming - Metro Community College (2014)