Price Signage Lead Dicks Sporting Goods, Athens, GA 05/2024- Present
- Assists the store leadership team with general supervision in the store in accordance with company policies and procedures, where applicable.
- Manage price signage updates, ensuring accuracy and timely implementation of promotions. Coordinate team efforts for efficient markdown processes.
- Printed weekly sale promotions and delegated teammates to post the new signage and disregard the old signage
Operations Manager/ ASM , Michaels 09/2023-04/2024
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control Led omnichannel processes and in-store events, optimizing operations for enhanced profitability and customer engagement.
- Assisted with cash reconciliation and bank deposits Cross trained in Custom Framing orders
Customer Experience Manager, Michaels 06/2023-09/2023
- Optimized customer experience strategies, resulting in measurable improvements in satisfaction rates and sales performance metrics.
- Picked and packed online and in-store orders to best meet customer needs
- Assist with cash reconciliation and bank deposits Fostered a high-performing team through mentorship and regular performance reviews, enhancing overall store efficiency and productivity.
Sales Associate Michaels 10/2020-06/2023
- Drove sales through strategic merchandising and proactive customer engagement, enhancing product relevance and boosting rewards program enrollment
- Streamlined inventory management by efficiently unloading trucks and meticulously stocking shelves, ensuring adherence to company standards Facilitated seamless shopping experiences by guiding customers, resolving queries, and providing personalized product recommendations.
