Mary Naeger

PMO Project Specialist and Reporting Analyst with 10+ years of experience supporting enterprise IT portfolios within regulated and high-complexity environments, including healthcare, financial services, utilities, and aerospace. Experienced in PMO reporting, Power BI dashboard development, KPI tracking, portfolio analytics, governance controls, risk and issue management, and audit-ready documentation. Skilled at translating project data into actionable reporting for leadership, improving PMO processes and reporting consistency, and supporting cross-functional teams through structured governance and operational visibility.

Working knowledge of Agile, Waterfall, SDLC, ITIL, and enterprise PMO best practices.

Project Analyst I / II – Global Technology PMO at Herbalife Nutrition (2019-01 – 2024-07)

• Enforced project management, governance, and documentation standards across the enterprise IT portfolio to support compliance, traceability, and audit readiness
• Managed structured project documentation and control processes, including versioning, distribution, and records retention across Fluid PPM, SharePoint, Azure DevOps, and ServiceNow
• Tracked risks, issues, action items, and deliverables across multiple initiatives, improving follow-through and execution visibility
• Built and maintained ServiceNow KPI dashboards to monitor service level performance, project health, and remediation progress
• Supported audit and compliance reviews by validating documentation accuracy and ensuring alignment with governance standards
• Standardized templates and workflows, improving consistency, documentation quality, and audit readiness across the PMO
• Coordinated cross-functional communication across IT, cybersecurity, compliance, and business stakeholders

Project Coordinator / Project Manager I at Southern Company (2018-06 – 2018-12)

• Coordinated enterprise technology initiatives across scope, schedule, budget, risk, and stakeholder communication
• Maintained project status reporting, issue logs, action items, and timelines to support delivery visibility
• Supported project managers with documentation, coordination, and follow-up tracking
• Identified schedule or reporting gaps and supported corrective actions

Business Systems Analyst / Consultant at Wells Fargo (2016-09 – 2018-06)

• Supported governance and operational reporting within enterprise IT programs
• Coordinated project reviews with Global Delivery Risk, supporting risk identification and approval processes
• Managed program risk intake and tracking, improving visibility across initiatives
• Developed reporting and metrics to support operational performance and continuous improvement

Project Coordinator at Gulfstream Aerospace Corporation (2014-10 – 2015-12)

• Administered project tracking systems and PMO tools, ensuring data accuracy across initiatives
• Tracked project performance, risks, and progress across Agile and Waterfall environments
• Managed SharePoint PMO sites, supporting documentation and team enablement

Document / Project Analyst at Bioventus (2013-05 – 2013-12)

• Supported document control, approvals, and project documentation workflows
• Coordinated communication and review cycles to improve turnaround time
• Maintained organized documentation supporting operational processes

Management Analyst at National Institutes of Health (2010-01 – 2013-12)

Task Lead Analyst at Transportation Security Administration (2008-01 – 2010-12)

Project Management Analyst at Department of Education (2007-01 – 2008-12)

Grants Management Specialist at Health and Human Services (2006-01 – 2007-12)

Master of Public Policy – George Washington University

Master of Arts in Psychology – Western Kentucky University

Bachelor of Arts in Psychology & Sociology – Maryville University