Training Program Manager @ Fertility Awareness Path
Remote, June 2020 - Present
- Designed and launched online training tailored to diverse adult learners, ensuring accessibility and clarity.
- Facilitated interactive workshops that improved participant knowledge retention and engagement.
- Provided coaching, guiding individuals through personalized learning plans and leadership skill-building.
- Evaluated effectiveness with participant feedback & data, refining content for continuous improvement.
Instructor + Curriculum Developer @ Generation Life
Philadelphia PA, April 2016 - April 2020
- Created comprehensive curricula and instructional materials aligned with organizational goals and values.
- Delivered dynamic in-person training sessions for staff, volunteers, and community leaders.
- Adapted training strategies for different learning styles, increasing program accessibility & impact.
- Mentored team members, fostering confidence and leadership growth in emerging trainers and facilitators.
Staff Development Trainer @ Melmark
Berwyn PA, September 2015 - September 2015
- Developed and implemented professional development workshops for staff serving adults with disabilities.
- Trained employees in best practices for care, communication, and workplace effectiveness.
- Partnered with leadership to identify training needs, ensuring alignment with organizational priorities.
- Improved staff performance and retention through ongoing coaching and skill development.
Onboarding + Training Specialist @ Plato’s Closet
Exton PA, October 2011 - September 2014
- Designed and led onboarding programs that accelerated new-hire integration and reduced ramp-up time.
- Facilitated engaging training sessions on customer service, sales strategies, and operational procedures.
- Created practical training guides and job aids that standardized processes across locations.
- Supported managers in building cohesive, well-trained teams through consistent coaching and feedback.