Maryam Afzali

Data Center Technician with hands-on experience supporting server and network equipment in hyperscale and secure IT environments. Currently working with E2 Optics on hardware installation, break-fix work, cabling, and ticket documentation. Previously supported rack builds and copper and fiber cabling at NTT, with earlier experience maintaining Windows and Linux servers. Comfortable following detailed procedures, troubleshooting issues, and knowing when to escalate.

Data Center Technician at E2 Optics (2026-02 – Present)

• Install and configure servers and network equipment in a live hyperscale data center.
• Troubleshoot server hardware and connectivity issues, perform break-fix repairs and component replacements, and use basic Linux commands to assist with diagnostics. Escalate complex issues.
• Assist with rack-and-stack installations, structured cabling, equipment turn-up, and preventive maintenance.
• Update work orders and tickets, document equipment changes, and follow client SOPs, safety rules, and access requirements.

Data Center Technician at NTT (2023-06 – 2025-12)

• Routed, installed, and patched copper and fiber cabling for IT and low-voltage infrastructure, keeping cable runs organized.
• Installed rack equipment, connected network and power cables, and kept cabinets labeled and organized to site standards.
• Assisted senior technicians with server troubleshooting, hardware repairs, component replacements, and basic Linux checks.
• Assisted with basic PDU and power checks, followed PPE and site procedures, and documented completed tasks.

IT Technician II - Systems & Network Support at Alliance Tek (2020-08 – 2023-06)

• Supported daily IT operations and maintained Windows and Linux servers within a secure, access-controlled environment.
• Monitored LAN connections and resolved network and shared-resource problems affecting staff access.
• Set up and troubleshot workstations, printers, scanners, and other office equipment.
• Recorded technical issues and equipment changes, followed established procedures, and escalated complex cases to senior IT staff.

IT Technician at MoF (2014-01 – 2017-10)

• Diagnosed computer and peripheral faults and repaired or replaced hardware used by staff and students.
• Configured workstations and software, supported printers and classroom technology, and resolved login and connection issues.
• Kept equipment and cabling areas organized and documented recurring problems and completed tasks for the IT team.

Bachelor in Statistics & Economics – Kabul University (2012)