Maryam Sufyan

Compassionate and highly skilled Registered Nurse with a Bachelor of Science in Nursing and over 17 years of healthcare experience across hospital, clinical, and patient services settings. Experienced in orthopedic and trauma surgical nursing with strong skills in patient assessment, IV therapy, wound care, blood product administration, and post-operative monitoring. Known for excellent clinical judgment, patient advocacy, and the ability to perform effectively in fast-paced environments.

Fluent in English and Arabic with a proven ability to build strong relationships with patients, families, and multidisciplinary healthcare teams. Interested in transitioning into remote nursing roles such as case management, utilization review, and telehealth.

Operations Coordinator - Pulse Management Group LLC - Dearborn, MI

(2024-11)

• Ensuring that the company's daily operations run smoothly and efficiently.
• Managing logistics
• Coordinating tasks across various departments.
• Overseeing projects to optimize productivity while meeting deadlines. Acting as a central point of contact by facilitating communication and collaboration between different teams and management.
• Identify opportunities for enhancement within operational processes to improve overall efficiency.
• Monitor inventory levels diligently to ensure that clinics are adequately supplied.
• Cultivate and maintain relationships with vendors while effectively negotiating contracts.
• Analyze operational data and provide insightful reports to management.
• Assist in the preparation of budgets, forecasts, and financial reports in a timely manner.
• Ensure strict adherence to company policies, procedures, and applicable regulations.
• Proactively identify and rectify operational issues and inefficiencies to enhance operational efficiency.

Registered Nurse Orthopedics Unit Trauma Surgical Unit - Ascension Hospital - Novi, MI

(2022-01 - 2026-01)

• All admissions processes, from verifying home medications to entering patients' medical history.
• Assessing and monitoring patients, including pre- and post-operative care.
• Preparing patients for exams and treatment.
• Administer medications and educate patients on all medications prescribed to them.
• Administration of blood products and monitoring patients for side effects and reactions.
• Creating, implementing, and evaluating patient care plans with the medical team.
• Performing wound care.
• Assisting in medical procedures as needed.
• Operating and monitoring medical equipment.
• Blood draws, COVID test, RSV Test, and urine sample (sent to the lab).
• IV insertions, Foley insertion, straight cath, and Bladder scan.
• Educating patients and their family members on treatment and care plans, and addressing their questions.
• Supervising licensed practical and vocational nurses, nursing assistants, and nursing students.
• Trained new nurses.
• Discharging patients includes education on the medication they will be sent with and when to follow up.

Patient Service Representative - Karmanos Cancer Center - Detroit, MI

(2016-01 - 2021-12)

• Responsible for scheduling/coordinating patient appointments.
• Insurance verifications via fax and telephone.
• Citrix system
• Educating patients on their insurance benefits and calculating treatment plans.
• Billing Insurances.
• Collecting payments.
• Collecting insurance copayments due at the time of service and past hospital balances.
• Obtaining patient signatures if needed, including but not limited to HIPAA, General Consent for Treatment, and Medicare Rights forms.

Patient Access Registration (EMERGENCY DEPT) - Oakwood Hospital - Dearborn, MI

(2014-01 - 2016-12)

• Responsible for completing registration for patients in the Emergency Room.
• Verifying insurance, including website verification and phone verification.
• Bedside demographic verifications.
• Proper pt. ID wristband verifications.
• Collecting insurance copayments due at the time of service, as well as past hospital balances.
• Obtaining signatures from pt.'s needed, including but not limited to; HIPAA, General Consent for Treatment, Medicare Rights forms, animal bite forms, auto accident claims, workers comp claims.

Referral Specialist - Midwest Medical Center (Oakwood)

(2008-01 - 2014-12)

• EHR SYSTEM
• Checking in/outpatients
• Verifying insurance
• Referral authorizations
• Answering phones (document messages and sending them to doctors)
• Scheduling and rescheduling appointments.
• File charts and lab results
• Calling Patients regarding lab results.
• Faxing paperwork and orders for patients

Bachelor of Science in Nursing - Nursing - Chamberlain University School of Nursing (2020-12)

High School Diploma - Edsel Ford High School (2007-12)

Medical Assistant - Medical Assistant - Michael Berry Career Center (2005-01 - 2006-12)