Sales Lead at UGG (Deckers Retail) (2025-07 – Present)
- Supervise and support sales associates during shifts to ensure excellent customer service and store performance
- Resolve customer concerns and provide solutions to maintain a positive shopping experience
- Monitor sales floor operations and ensure store standards for organization, cleanliness, and merchandising are maintained
- Assist with inventory management, including shipment processing and stock organization
- Demonstrate leadership by motivating team members and maintaining a productive work environment
Sales Associate at UGG (Deckers Retail) (2023-11 – 2025-07)
- Assist customers with product selection based on their needs and personal style
- Handle financial transactions and register closing procedures with accuracy
- Support inventory management and shipment processing on truck days
- Maintain organization and professionalism in a fast-paced retail environment
Brand Ambassador at American Eagle Outfitters (2021-08 – 2022-06)
- Provided customer service through positive and engaging interactions
- Handled cash transactions and assisted with store closing procedures
- Participated in monthly floor sets, reorganizing store layout for seasonal merchandise
- Collaborated with coworkers to maintain a clean and organized sales floor
Student Worker at Department of Sociology (2025-01 – 2025-05)
- Assisted faculty with administrative tasks including organizing documents, scheduling, and maintaining office records
- Provided support for departmental activities and helped maintain an organized work environment
- Communicated with students and staff to answer questions and provide information about department resources
- Maintained confidentiality and professionalism while handling academic materials
Student Volunteer at Center for Service – Mount St. Mary's University (2022-08 – 2024-03)
- Participated in the Common Good Initiative volunteering at the Frederick Food Bank
- Assisted community members accessing food resources and supported food bank operations
