Customer Service Representative - Call Center - Telecontacto Inc.
(2025-08)
- Manage customer accounts during calls.
- Coordinator of procedures within the company.
- Financial assistance (Payment plans).
- Respond effectively to individuals' requests.
- Create a personalized customer experience that meets their needs.
Sales Associate, Managerial Assistant - Foot Locker/ Champs
(2024-08 - 2025-06)
- Provide customer service that ensures loyalty.
- Inventory management, ensuring complete walls and displays.
- Customer handling, closing sales, and follow-up.
- Coordinate tasks among representatives.
- Assistance with store opening, closing, and cash register balancing.
- Meet productivity standards and goals assigned by the company.
Sales Associate - Finish line
(2021-01 - 2021-07)
- Customer service, offering personalized recommendations.
- Sales and Cash Register (Processing payments, issuing receipts, managing returns).
- Store maintenance (Ensuring the sales floor remains organized and clean).
- Meet sales and productivity goals assigned by the company.
Waitress, Host, Sushi Chef - Restaurante Unagi
(2019-08 - 2022-09)
- Customer service (Greeting customers, presenting the menu).
- Coordination of reservations and table distribution among employees.
- Assist in managing Social Media for business promotion.
- Maintain constant communication regarding dining room occupancy.
- Supervise and train kitchen and restaurant staff.
- Organize food preparation.
- Participate in the creation of creative menus for the company.
