Performer & Server/Bartender at Riverside Center for the Performing Arts & Candlelight Dinner Playhouse (2024-12 – 2026-01)
- Create memorable dinner theater experiences for patrons by combining competent experience in restaurant service and professional theatre
- Following dinner theater setup and breakdown protocols such as preparing place-settings, pre-batching certain beverages and food items, re-stocking bar and restaurant supplies, polishing and rolling silverware, taking inventory, taking out trash, and sweeping, mopping, and wiping down kitchen and dining spaces
- Implement customer service and presentational skills to anticipate patron needs and ensure an exciting and memorable experience
- Apply proficient knowledge of restaurant sales, food service and bartending practices, beer and wine consumption, dinner theater food menus, as well as signature and classic cocktail recipes
- Successfully operate the point of sale system to conduct restaurant sales, run closeout reports, and stay organized by tracking steps of service, customer orders, transactions, and restaurant inventory
- Pay close attention to detail to ensure food safety, dining quality, and exceptional patron experience
- Possess necessary communication and organizational skills to navigate a fast-paced and high stress work environment
- Conduct serving duties in a time-efficient manner to quickly turnaround and deliver breathtaking theatrical performances
- Possess necessary musical, vocal, acting, improvisational, dance, and athletic skills to deliver said performances
- Possess the endurance to deliver performances 5-8 times a week
- Being on-call to serve and bartend at private events outside of regular theatrical performance schedule and follow additional protocols for that
Bartender/Front of House Event Staff at Dover Hall Experiences (2023-10 – 2025-12)
- Follow protocol for preparing event spaces including setting up tables, chairs, tablescapes, and decorations as well as counting and stocking needed silverware, flatware, napkins, glasses, etc.
- Implement customer service and presentational skills to anticipate guest needs and ensure an exciting and memorable experience
- Possess proficient knowledge of beer and wine consumption, bartending practices, as well as signature and classic cocktail recipes
- Stock the bar before and after events as well as take inventory
- Operate the point of sale system to conduct bar sales as well as keep track of inventory
- Ensure bathrooms and other house living spaces remain clean and stocked with supplies
- Pay close attention to detail while adhering to event schedules
- Possess necessary skills to navigate fast-paced high stress environments
- Apply food service knowledge and restaurant practices
- Possess proficient knowledge signature dinner courses
Server/Bartender at Iron Horse Restaurant (2023-04 – 2023-08)
- Serve patrons with a positive attitude while being knowledgeable about the products being offered
- Work to guide guests through their experience by implementing presentational skills when there is opportunity
- Possess sufficient knowledge of different types of wine, beers, and cocktails in addition to regular menu items
- Able to navigate a fast paced, high stress environment with multi-tasking, time management, and problem-solving skills in order to promptly deliver guests food and ensure they are satisfied with their experience
- Operate a point of sale system
Retail Consultant at Men's Wearhouse (2022-05 – 2023-04)
- Exude a polite and friendly personality
- Passionate about style and helping customers look and feel good during their special life events
- Engage as a member of a high-performing team through trust, commitment, integrity, and a focus on results
- Build lasting relationships with customers from greeting through post-sale contact by applying product knowledge and interpersonal skills
- Navigate retail, custom clothing, and special occasion rental options with customers, providing guidance and recommendations to best meet their needs
- Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts
- Use proper phone etiquette to answer customer questions, inform clients of delivered pre-purchases, stock check neighboring stores, and address issues with suppliers
- Demonstrate effective knowledge of company softwares "Oracle" and "ActiveOmni" to access and record customer information, check store inventory, track shipments, and execute purchases
Scene Shop Assistant at Shenandoah Conservatory (2019-09 – 2020-05)
- Used Power tools to cut, paint, and secure set pieces to be used for theatrical productions
- Implemented working knowledge of theater practices and principles
- Implemented working knowledge of Industry standard carpentry techniques
- Engaged Time-management skills and efficient techniques to ensure goals for production schedule are met
- Operated the shop truck to transport set pieces and materials to and from the warehouse
- Followed and implemented safety guidelines and procedures
