Massiel Ramirez

Organized professional with strong communication and customer service skills, seeking a position where I can contribute to team success, grow professionally, and make a positive impact.

Fulfillment Associate (Stow/Pick) - Amazon - Massachusetts

(2024-01 - 2025-01)

• Placed new items into designated storage locations
• Retrieved items to fulfill customer orders with accuracy and speed

Machine Operator - Dianne's Fine Desserts - Massachusetts

(2022-01 - 2024-01)

• Operated machinery to meet production goals
• Monitored and maintained machinery for efficiency and safety

Crew Member - Chipotle - Massachusetts

(2024-01 - 2024-12)

• Prepared food and maintained cleanliness standards
• Provided fast, friendly customer service during busy hours

Housekeeper - Nicolas de Ovando Hotel - Dominican Republic

(2021-01 - 2022-01)

• Maintained cleanliness and sanitation in guest rooms and common areas
• Performed duties such as mopping, dusting, and vacuuming

Waitress - Naco Club RD - Dominican Republic

(2018-01 - 2020-01)

• Provided quality service and ensured guest satisfaction
• Followed timing standards for food and beverage service

Tourist Accommodation Certificate - ITSC (2015-01 - 2018-01)

High School Diploma - Technologic Institute Superior Community (2006-01 - 2010-01)