Mateo Molina

Bilingual business owner and customer service professional with hands-on experience building a client-focused agency, managing day-to-day operations and finances, and serving customers in fast-paced retail environments. Known for ownership, clear communication, disciplined follow-through, and delivering measurable growth.

Founder & General Manager - MG Sports

(2023-01)

• 70+ clients served acquired in less than seven months
• Built and currently lead a bilingual sports agency serving more than 70 clients in under seven months
• Own end-to-end operations, including sales, client onboarding, customer support, scheduling, recruiting coordination, and follow-up
• Manage payments, invoices, revenue and expense tracking, budgets, and day-to-day bookkeeping responsibilities
• Guide student-athletes and families through U.S. college recruitment, scholarship, eligibility, and admissions processes
• Communicate in English and Spanish with athletes, families, college coaches, and external partners

Customer Service Associate - Walmart

• Delivered professional customer support in a high-volume retail environment and responded to questions with patience and clarity
• Supported accurate service transactions and collaborated with teammates to keep customer needs moving efficiently

Retail Associate - Under Armour

• Helped customers identify products that matched their needs and provided bilingual assistance when required
• Maintained an organized customer-facing environment and supported daily store operations during busy periods