Mathavan Maddy
SOFTWARE ENGINEERING PROFESSIONAL
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About
Detail-oriented and AWS Certified Software Engineering Professional with hands-on experience designing serverless AI orchestration pipelines and multi-tier cloud architectures. Proven capability in optimizing distributed systems, automating infrastructure as code (IaC), and aligning software delivery with enterprise support structures. Adept at cross-functional incident management, API lifecycle handling, and leveraging native AWS services to deliver secure, scalable, and high-performance solutions.
Experience
Direct Marketing Associate - Renewal by Andersen
(2025-12)
- Deliver customer-facing communications and technical problem-solving support to navigate user demands in an agile environment.
- Exceed baseline operational performance metrics while training and onboarding incoming business development representatives.
Software Engineer Intern - IFS R&D International
(2022-07 - 2023-07)
- Provided L1/L2 technical engineering support for cloud-based applications and enterprise ERP platforms running natively in AWS environments.
- Investigated, triaged, and resolved production software incidents within tight SLAs utilizing automated ServiceNow workflows.
- Partnered with core product squads to monitor target deployments, manage configurations, and resolve performance bugs.
Education
Bachelor of Engineering (Honours) - Software Engineering - University of Westminster, UK (2021 - 2024)
