Matt Davis

Train, mentor, and evaluate new phlebotomists on specimen collection techniques, laboratory procedures, safety protocols, and patient care standards. Perform venipuncture, capillary punctures, infant heel sticks, and other specimen collections while ensuring accurate patient identification and exceptional customer service. Process, track, and prepare laboratory specimens while maintaining accurate documentation and compliance with quality assurance standards.

Phlebotomist Preceptor - Trinity Health

(2024-01)

• Train, mentor, and evaluate new phlebotomists on specimen collection techniques, laboratory procedures, safety protocols, and patient care standards.
• Perform venipuncture, capillary punctures, infant heel sticks, and other specimen collections while ensuring accurate patient identification and exceptional customer service.
• Process, track, and prepare laboratory specimens while maintaining accurate documentation and compliance with quality assurance standards.
• Register outpatient laboratory patients in EPIC and collaborate with healthcare teams to support efficient laboratory operations.

Marketing Consultant - MJDCreations - Grass Lake, MI

(2021-01 - 2023-12)

• Founded and managed a marketing consulting business specializing in SEO, website development, report automation, catalog design, and graphic design.
• Implemented marketing strategies that increased website traffic and generated qualified leads.
• Consulted with clients to develop customized marketing solutions aligned with business objectives.

Customer Service Representative - NeuroNexus Technologies - Ann Arbor, MI

(2017-01 - 2021-12)

• Managed customer quotes and sales orders, increasing revenue and customer satisfaction.
• Redesigned the company website and supported corporate rebranding initiatives.
• Coordinated the transition of IT infrastructure, HR, and marketing functions.

Specialty Developer - Ford Motor Company (via Epitec Inc.) - Dearborn, MI

(2012-01 - 2017-12)

• Developed and maintained applications in an Agile environment using Visual Basic and J2EE.
• Automated reporting through batch and UNIX scripting.
• Developed VBA solutions for database integration and validation.

Computer Lab Support Technician - Washtenaw Community College - Ann Arbor, MI

(2009-01 - 2012-12)

• Provided hardware and software support for students and faculty.
• Tutored students in Visual Studio, Eclipse, UNIX, and Microsoft Office.

Bachelor of Science - Computer Science - Eastern Michigan University

Associate of Applied Science - Computer Programming - Washtenaw Community College

Associate of Applied Science - Business - Washtenaw Community College