Matt Kincaid

Results-driven Operations and Department Manager with over 8 years of experience leading teams in technical, manufacturing, and service environments. Proven track record in optimizing production workflows, ensuring high-level quality control (GMP/SOP), and driving revenue growth through strategic sales leadership. Expert in technical troubleshooting and team development.

Field Engineer - LightPath Engineering Inc. - Harlingen, TX / Traveling

(2026-06)

• Conduct outside plant (OSP) mapping and detailed utility documentation for telecommunications infrastructure.
• Execute technical field operations as a traveling engineer, ensuring precise data collection, equipment deployment, and system troubleshooting.
• Manage production-based operational workflows to efficiently meet engineering project timelines and strict quality standards.

Department Manager (Oil Change) - Delta Sonic - Rochester, NY

(2022-03 - 2026-05)

• Directed daily operations and crew workflows to ensure safe, efficient shop performance.
• Served as the lead sales advisor, consistently increasing location revenue through customer relationship building.
• Managed inventory procurement and conducted regular audits to maintain optimal stock levels.

Machine Operator / Technician - GM Manufacturing/Aerotek - Rochester, NY

(2021-03 - 2021-11)

• Executed precise machine setups and technical maintenance for high-output production lines.
• Performed multi-stage quality inspections, including visual and measurement-based checks, to ensure zero-defect output.
• Optimized production processes by identifying efficiencies and strictly adhering to SOPs and GMPs.

Telecommunications Technician - Tele Data Com - Rochester, NY

(2018-01 - 2019-06)

• Installed complex network infrastructure (Fiber, Coaxial, Cat 5/6) across diverse commercial environments.
• Managed the end-to-end setup of data closets, including termination, labeling, and system troubleshooting.

Machine Operator - Bonduelle USA Inc. - Brockport, NY

(2015-12 - 2017-09)

• Operated and programmed industrial bagging machinery for speed, heat, and timing accuracy.
• Maintained continuous quality control audits and strictly followed safety protocols in a fast-paced environment.

Electrician Helper - GSI - Brownsville, TX

(2013-05 - 2013-12)

• Installed access control and security hardware, including master and slave panels, keypads, magnetic locks, and sensors for a border gate infrastructure project.
• Executed large-scale cable pulling and routing to support complex electrical and security systems.
• Assisted in interpreting technical wiring diagrams and accurately terminating wires to ensure proper system integration.

Trade School

High School Diploma - Brockport High School, NY