Matthew Eaton

Caring, analytical, and detail-oriented with a knack for creating efficient processes that lead to accurate and concise results. Quick study in all regards, especially when introduced to new software and an ever-evolving workplace. Experience with payroll processing and data auditing.

Settlement Music School - Philadelphia, PA

BRANCH COORDINATOR • JULY 2023 (PROMOTED) – JANUARY 2025

Responsible for processing payroll for over 70+ faculty on a bi-weekly basis at the main branch of the institution • Validate faculty hours for each individual lesson taught • Contact faculty when hours are missing or incorrect • Tasked with completing a full review of 45 days of payroll hours for three of the five branches • Primary registrar leading to over 1,000 individual assignments per year • Became fluent in proprietary software that Settlement uses for registering students,

organizing payroll, and taking all payments for services • Responsible for training multiple staff on the proprietary software and on all front desk duties.

STUDENT SERVICES ASSOCIATE • SEPTEMBER 2022 - JULY 2023

Was the first interaction for students entering the institution • Received payments and used all software tools to help give details to students, faculty, and staff • Answered phone calls and directed them appropriately throughout the organization • Responsible for solving account issues and making outbound calls for both past and present due balances • Trained five part-time assistants on organization's software and front desk duties.

I graduated high school in 2016 and went on to Citrus College where I got my associates degree in Theatre Arts.