Matthew Green

Experienced Operations leader with a proven track record of optimizing supply chain workflows, improving productivity, and managing large-scale teams in high-volume fulfillment environments. Expert in process improvement, labor planning, and employee development, with extensive experience launching new fulfillment centers and standardizing operational procedures.

Operations Supervisor at MS International (2023-03 – 2026-09)

• Manage daily processing of 100-150 same-day order requests (Tile, LVT, Ceramics).
• Optimized facility workflow by 50% through strategic staging area relocation and lane designation.
• Implemented cross-training initiatives to ensure departmental flexibility and performance consistency.
• Conducted weekly rack audits to optimize inventory turnover and staging capacity.

Operations Manager / Area Manager at Amazon Fulfillment (2018-07 – 2023-02)

• Launched BFI9 and MEM2 fulfillment centers, establishing baseline operational workflows.
• Reduced outbound PILES from 200,000+ units to zero over five months by implementing new standard work and escalation processes.
• Consistently exceeded productivity and quality metrics, achieving #1 ranking for TSSL sites at BFI9.
• Mentored and developed Tier 1, 3, and 4 associates into higher-level leadership roles.
• Developed exceptions guidelines and standard operating procedures for pack, pick, and dock operations.

Ship Clerk at Amazon Fulfillment (2013-03 – 2014-11)

• Managed outbound trailer inventory and critical departures, reducing late shipments by 14% through standardized dock processes.

General Diploma – Clovis High School