Event & Marketing Representative - URU Toys LLC - Maxwell, TX
(2024-03)
- Managed booths, pre-sales, and product showcases
- Spearheaded social media promotion and live marketing campaigns
- Led development, timelines, and team coordination for the flagship Mech product
- Managed communication, product specifications, and ensured on-time market readiness
Marketing & Event Representative - Oddfrog Entertainment LLC - San Antonio, TX
(2023-08)
Coordinated marketing initiatives and represented OddFrog at events for the Bandido product across the country.
- Engaged customers, promoted the product, and supported overall project visibility
Freelance Brand Representative & Event Marketing Specialist - Freelance - Maxwell, TX
(2023-06)
- Represented brands at toy conventions and events across the country
- Set up booths, engaged customers, managed pre-orders
- Created live social media and promotional content
- Conducted direct sales and advised on event strategy
Remote Licensed Insurance Broker - Quantum Assurance International - Austin, TX
(2019-09 - 2020-02)
This role focused primarily on a mix of standard and non-standard business. Worked with a wide variety of A- List carriers and some non-standard carriers as well. Core focus on bundled packages (Home and Auto).
- Built up a book of business by prospecting leads
- Strong focus on cold-calling warm leads
- Focus on one call closing as well as following up with leads that became long-term closes
- Worked independently from home with in office days as well
- Helped with curriculum development, and development of office's knowledge bank
Remote Licensed Insurance Broker - AWL Insurance Agency - Austin, TX
(2019-06 - 2019-09)
Strong focus on preferred customers and standard preferred companies. Prospected potential clients that were eligible for our carriers. Core focus on bundled packages (Home and Auto).
- Built up a book of business by prospecting leads as well as obtaining leads from management
- Inbound focused with outbound as well
- Focus on one call closing as well as following up with leads that were not closed
- Worked independently from home
- Strong focus on independence and maintaining core business practices
Auto Insurance Broker - The Zebra - Austin, TX
(2018-06 - 2019-02)
- Assessing needs and wants of prospective and returning customers
- Educating individuals on insurance terms, coverages, and requirements by lienholders and individual states
- Shopping and quoting customers with over 50 carriers across the country to find the best fit for their needs
- Upsold additional subscriptions and services
- Met sales goals on a monthly basis, as well as any other attachments and add on goals
- Huge emphasis on multi-tasking while quoting all areas of business available in said state
Auto Insurance Sales Agent - Progressive Insurance Group - Austin, TX
(2017-06 - 2018-02)
- Assessing needs and wants of prospective and returning customers
- Educating individuals on insurance terms, coverages, and requirements by lienholders and individual states
- Following through with commitments such as, call-backs, outstanding questions, connecting them with proper specialists for specific inquiries, and being accessible via phone or email
- Meeting weekly sales goals
- Meeting certain company metrics
- Looking for all areas to grow in any area possible
Event Production Manager - Gypsy Lounge - Austin, TX
(2015-08 - 2017-09)
Managed full-cycle event production for a prominent Austin venue, overseeing event calendars, ticket sales, budget management, contract negotiations, and artist riders. Successfully coordinated multiple events, ensuring seamless logistics and client satisfaction.
Customer Support Representative / In-house-remote - Frontgate Tickets - Austin, TX
(2014-06 - 2017-07)
Frontgate Tickets is a ticketing agency that supports many large-scale festivals across the country and abroad. Focusing primarily on RFID for festival wristbands, cashless options, and unique WBID's for each individual user. Focused on ticketing and customer care.
- Primarily handled inbound/outbound calls in a timely matter in reference to numerous concerts and festivals
- Handled billing inquires, fulfillment expectations and issues
- Fulfilled order for shipping, re-barcoding and RFID invalidation
- Managed payment plan audits for cancellation
- Conducted customer follow-ups for different event terms
Talent Buyer and Production Coordinator - Frontgate Tickets - Austin, TX
(2014-07 - 2016-01)
Gypsy Lounge is a rock and roll venue in downtown Austin. Explored the entrepreneurial side of music. As someone who was working with music already and an active musician, honed production and talent buying skills.
- As the lead contact for artist agencies, booked multiple sold out shows
- Negotiated artist contracts including guarantees, riders, buy-outs, as well as back-end percentages
- Handled production budgets such as sound, security, stagehands, artist compensation and hospitality and tech riders
- Managed tickets or wristbands
- Audited sales numbers to ensure accuracy on back-end percentages
Warehouse Coordinator / Fulfillment - Capitol Scientific - Austin, TX
(2012-12 - 2013-11)
Capitol Scientific is a chemical and lab equipment company based here in Austin TX. Duties were primarily in fulfillment and quality control.
- Shipped and received inventory (including hazardous materials)
- Kept a detailed catalog of all inventory incoming and outgoing
- Ensured accuracy of all shipments incoming and outgoing
- Kept all documentation properly filed and imported into in-house system for accuracy and audit purposes
- Maintained an organized grid to catalog all inventory items by number and section for easy fulfillment and locating inventory
- Trained in numerous in-house systems and shipping software for individual clients and shipping companies used
Freelance Seasonal Contractor & Intern - C3 Presents / Frontgate Tickets - Austin, TX
(2012-01)
- RFID Fulfillment, Street Team, Personal Assistant to Merchandiser, Freelance Production Assistant
- Helped in office with RFID assignments and order fulfillment
- Learned the basics of how the ticketing portions of larger events are handled
- Took part in street team promotions with flyer distribution and advertising for specific events
- Personal Assistant for ACL Festival - contributed to the design of the ACL Fest Boutique
- Delivered packages to vendors
- Kept inventory counts on merch that was received for the festival to ensure accuracy
- Dealt with clients who placed individual orders with ACL fest for their companies
- Organized merch tables and sales areas
- Ran general errands from buying coffee to construction items for festival amenities
- Audited final counts at the end of events
- Time and event schedule management
- Prepped artists for performance load-in and sound check
- Assisted stagehands, stage managers, artist relations, box office teams with little to no management
Assistant to the District Manager - Vector Marketing / Jeff Bonocini & Associates - Brownsville, TX
(2009-05 - 2012-06)
Vector Marketing is a marketing company who primarily sells CUTCO, a brand of cutlery based here in the US. Started as a Field Service Representative, which primarily dealt with new sales and existing clients in maintaining CUTCO product.
- Met face to face with clients for product demonstrations
- Maintained client products
- Met certain sales criteria
- Helped recruit at colleges and in office
- Assisted in PDI's (personal Daily Interactions) with reps
- Completed office tasks: answering phones, scheduling interviews, sitting in on interviews, and met with candidates
- Maintained inventory of rep orders, office supplies, and rep sample kits
