Matthew Maduli

Main Front of House staff, responsible for hosting, seating and serving customers Always pushing hospitality and welcome to dine-in and Take Out Customers Helped fulfill To-Go / Mobile Order and maintain Dining Area cleanliness

Waiter at Broth & Soul (2026-07 – Present)

• Main Front of House staff, responsible for hosting, seating and serving customers
• Always pushing hospitality and welcome to dine-in and Take Out Customers
• Helped fulfill To-Go / Mobile Order and maintain Dining Area cleanliness

Seasonal Sales Associate at Vans (2024-07 – 2024-09)

• With Previous Experience with Vans, I was made a main cashier since I had a deeper understanding of Sales Expectations, Goals and Quotas to meet
• Being in charge of sales floor recovery in past time, it was also my job to welcome, greet and inform customers about the daily promotions
• Utilizing team-selling with shoe-selling associates would help reach our sales goals

Part-Time Boutique Specialist at Nespresso - Nestle (2023-02 – 2023-07)

• As a boutique specialist at Nespresso, it was my responsibility to sell and endorse the Nespresso coffee machines, popularized from Europe
• Selling one of the class 19-bar pressure espresso machines to more modern machines that used centrifusion technology to brew larger yet still quality sized cups of coffee
• Also provided tastings of classic blends, prepped coffee capsule (like Keurig) orders, maintained stock, and make drinks at the To-Go bar/cafe

Sales Lead - Management at Vans (2021-04 – 2022-12)

• Started as a Sales Associate
• Helped reach sales goals, maintain store numbers, by selling shoes, upselling apparel, and accessories, along with adding on items as a cashier
• Received July "Star of the Month", surpassing my sales goal/quota for the month of June
• By October I was promoted to Sales Lead, being responsible for sessions, zoning associates, and providing coverage for Floor Supervisors

Watch Specialist - Jewelry & Accessories Department at Dillard's (2020-10 – 2021-01)

• As the Watch Specialist, it was my responsibility to sell quality and stylish watches such as G-Shock, Coach, Versace, Michael Kors, Tissot, and Movado
• It was crucial to personally connect, assist, and build a clientele with new and loyal customers
• Associates were responsible for sanitization, stock, visual merchandising, and scanning/ticketing markdowns

Host \ Busser at Chili's (2020-06 – 2020-07)

• Main role was to greet and welcome every guest coming into the restaurant
• In the peak 2020 pandemic, I was responsible for managing flow of customers and sanitation for every menu, table and seating
• Between seating customers, cleaning up tables and bringing used dishware to the dishwasher was a main priority as well

Part-time Brand Ambassador/Sales Associate at American Eagle Outfitters (2018-05 – 2020-03)

• Anywhere in the store, sellers/associates had to be aware customers of current promotions, sales, and offer help while carrying out assigned tasks
• Through team selling, product knowledge, and building friendly customer relationships, we put all our efforts into selling as many items to a customer as possible to reach anticipated sales goals
• Other tasks included maintaining stock, merchandise appearance, and preparing online orders

B.A. in Liberal Studies with Minor in Recreation, Parks and Tourism – San Francisco State University