Matthew Moring

Firearms industry professional with specialized expertise in NFA compliance, suppressor warranty operations, and firearms manufacturing quality control. Experienced in ATF regulatory processes including Forms 2, 3, and 4, serialized product tracking, and internal compliance audits. Proven ability to lead teams, develop SOPs, and improve operational workflows in highly regulated firearm environments.

Customer Service & RMA Manager at Dead Air Silencers (2025-01 – Present)

• Reorganized customer service and warranty/RMA workflow for suppressor repairs and service.
• Developed SOPs for product testing and diagnostics for returned suppressors.
• Built Excel reporting tools to track RMA trends by model and issue.
• Cross-trained staff on ATF Forms 2, 3, and 4 processes.
• Coordinated with compliance teams on serialized product documentation.

Compliance Supervisor at Dead Air Silencers (2025-01 – Present)

• Oversaw regulatory compliance ensuring adherence to ATF regulations and federal/state law.
• Conducted internal audits of firearm records and logbooks.
• Mentored compliance staff and collaborated with leadership on policy updates.

Compliance Associate at Dead Air Silencers (2024-01 – 2025-12)

• Maintained compliance records for firearms and suppressor operations.
• Assisted with internal compliance reviews and regulatory inquiries.

Customer Service / Sales at Kenzie's Optics (2022-01 – 2024-12)

• Managed e-commerce firearm accessory sales and vendor inventory.
• Processed warranty claims and return authorizations.
• Represented company at firearms industry trade shows.

Lead Assembler / Assembler at GLOCK Inc. (2021-01 – 2022-12)

• Performed firearm assembly and inspection under strict quality control standards.
• Supervised assembly operations and ensured production accuracy.
• Coordinated with quality control and range staff for firearm testing.

Sales Associate at Hi-Caliber Firearms (2021-01 – 2021-12)

• Completed firearm sales and ATF Form 4473 transactions.
• Educated customers on firearm safety, storage, and operation.

Team Leader at United States Marine Corps (2017-01 – 2019-12)

• Led and trained teams of Marines while maintaining strict safety and operational standards.
• Supervised personnel and weapons training programs.

Certification in Gunsmith – Sonoran Desert Institute

High School Diploma – Rockmart High School